Remote Cross-Platform Tech Programs Lead

Capital.com; Województwo mazowieckie; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work

Generous time off

Referral program

Health & pension benefits

Remote work days

Job summary

Capital.com, a leading trading platform, seeks a Technical Product Operations Manager in Poland to own cross‑team programs spanning migrations, standardisation, and platform improvements. You will collaborate with engineers as a peer, guiding delivery across squads with data-driven decisions.

In this hybrid role, you will drive processes, orchestrate Kafka migrations, manage stakeholders, and build reusable playbooks and runbooks.

Qualifications

• Degree in STEM or other quantitative field.
• Minimum 4 years of experience in technical programme management, engineering operations, or delivery management within a high-performance software engineering environment.
• Proven track record of delivering cross-team technical programmes in a multi-team organisation.
• Strong technical understanding of modern software systems, including services, deployments, queues, metrics, Kubernetes, Kafka, CI/CD, releases, and rollbacks.
• Ability to read architecture diagrams, tech design documents, and ADRs, and judge whether they are ready for review.
• Proficiency in SQL and comfort working with dashboards, APIs, and Jira.
• Practical experience using AI tools to improve personal and team productivity.
• Strong stakeholder management and facilitation skills, with the confidence to drive decisions where ownership is unclear.
• Clear, concise written communication for senior audiences.
• Strong ownership mentality: proactive, accountable, and execution‑focused.

Responsibilities

• Run cross-team technical programs such as platform migrations, dependency removals, standardisation initiatives, decommissioning, and large infrastructure changes.
• For each one, break broad goals into sequenced plans with named owners.
• Find the right decision-makers when ownership is unclear, facilitate technical discussions, and secure clear decisions with committed dates.
• Maintain a single, accurate view of each programme's phase, blockers, owners, and delivery dates.
• Raise conflicts between sources rather than smoothing them over.
• Produce concise, accurate status reporting that engineering leadership can act on.
• Drive and improve company‑wide engineering processes, such as tech design review.
• Gather feedback from engineers and turn findings into concrete process changes.
• Instrument processes so their health is measured rather than assumed.
• Query data directly using SQL, dashboards, and APIs, and reconcile Jira with systems.
• Identify recurring manual work across engineering and automate it, using AI where it adds value.
• Build assets like playbooks, templates, runbooks, automated reporting and agent workflows.

Skills

Stakeholder management

Communication

Problem solving

Cross-team coordination

Education

BSc in STEM or quantitative field

Tools

Kubernetes

Kafka

CI/CD

SQL

Jira

Job description

Capital.com, a leading trading platform, seeks a Technical Product Operations Manager in Poland to own cross‑team programs spanning migrations, standardisation, and platform improvements. You will collaborate with engineers as a peer, guiding delivery across squads with data-driven decisions.

In this hybrid role, you will drive processes, orchestrate Kafka migrations, manage stakeholders, and build reusable playbooks and runbooks.