Cross‑Team Platform Programs Lead (Technical Product Ops)

Capital.com; Warszawa; Vor Ort; PLN 260.000 - 420.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

Work-Life Harmony

Generous Time Off

Employee Referral Program

Health & Pension Benefits

Workation 30 days remote

Volunteer Days

Zusammenfassung

Capital.com is seeking a Technical Product Operations Manager in Warsaw to own cross‑team technical programs, drive platform improvements, and apply AI where it adds value. You will work across tribes, sequence migrations, and pull data from databases to answer questions about impact.

This role is hands‑on, not a people manager, and demands strong technical credibility. You will optimize engineering processes, design reviews, and runbooks, with a focus on measurable impact and clear ownership

Qualifikationen

• Degree in STEM or other quantitative field
• Minimum 4 years of experience in technical programme management, engineering operations, or delivery management within a high‑performance software engineering environment
• Proven track record of delivering cross‑team technical programmes in a multi‑team organisation
• Strong technical understanding of modern software systems, including services, deployments, queues, metrics, Kubernetes, Kafka, CI/CD, releases, and rollbacks
• Ability to read architecture diagrams, tech design documents, and ADRs, and judge whether they are ready for review
• Proficiency in SQL and comfort working with dashboards, APIs, and Jira
• Practical experience using AI tools to improve personal and team productivity
• Strong stakeholder management and facilitation skills, with the confidence to drive decisions where ownership is unclear
• Clear, concise written communication for senior audiences
• Strong ownership mentality: proactive, accountable, and execution‑focused

Aufgaben

• Run cross‑team technical programs such as platform migrations, dependency removals, standardisation initiatives, decommissioning, and large infrastructure changes
• Find the right decision‑makers when ownership is unclear, facilitate technical discussions (including where squads disagree), and secure clear decisions with committed dates
• Maintain a single, accurate view of each programme's phase, blockers, owners, and delivery dates. Raise conflicts between sources rather than smoothing them over
• Produce concise, accurate status reporting that engineering leadership can act on
• Drive and improve company‑wide engineering processes, such as tech design review. This means sharpening the processes already live, establishing new ones where needed, and running their cadence, templates, queues, and follow‑through
• Gather feedback from engineers and separate friction worth removing from friction that serves a purpose, then turn the findings into concrete process changes
• Instrument processes so their health is measured rather than assumed, for example review turnaround time, rework rate, or how often work reaches build without a required decision
• Query data directly using SQL, dashboards, and APIs, and reconcile what Jira reports with what systems actually show
• Identify recurring manual work across engineering and automate it, using AI where it adds real value, then measure whether the automation delivered actual savings
• Build lasting assets such as playbooks, templates, runbooks, automated reporting, and agent workflows that keep working after each programme ends, and help colleagues adopt the AI practices that work

Kenntnisse

Technical program management

Cross-team coordination

Data-driven decision making

SQL

AI tooling

Stakeholder management

System architecture understanding

Ausbildung

Degree in STEM

Tools

Jira

SQL

APIs

Jobbeschreibung

Capital.com is seeking a Technical Product Operations Manager in Warsaw to own cross‑team technical programs, drive platform improvements, and apply AI where it adds value. You will work across tribes, sequence migrations, and pull data from databases to answer questions about impact.

This role is hands‑on, not a people manager, and demands strong technical credibility. You will optimize engineering processes, design reviews, and runbooks, with a focus on measurable impact and clear ownership