Client Service Specialist

Eminuskancelaria; Polska; Hybrid; PLN 28,000 - 50,000; Full time

Benefits offered by this job

Friendly atmosphere

Service support

Flexible leave

Induction training

CRM access

Professional development

Job summary

Eminuskancelaria is seeking a dedicated client service specialist to handle day-to-day inquiries by phone and email, and build a positive firm image. The role is fully remote with hourly or task-based pay.

You will resolve client requests, help maintain relationships, and contribute to customer satisfaction while supporting the firm's growth. The position offers induction training, access to a CRM system, and opportunities for professional development, enabling flexible leave planning and career

Qualifications

• Ability to build relationships with clients.
• Strong problem-solving abilities.
• Ability to make quick, effective decisions.

Responsibilities

• Day-to-day client service by phone and e-mail.
• Resolving problems reported by clients.
• Building a positive image of the firm and representing it well.

Skills

Relationship building

Problem-solving

Decision making

Tools

CRM system

Job description

Day-to-day client service by phone and e-mail , resolving client requests.

SalesRemote · immediate start

Fully remote work

What we offer

• A friendly atmosphere
• Support at every stage of client service
• Freedom to plan your own leave
• Induction training on our current services
• Access to a customer relationship management (CRM) system
• Opportunities for professional development

Responsibilities

• Day-to-day client service (by phone and e-mail )
• Resolving problems reported by clients
• Building a positive image of the firm and representing it well in the market

Requirements

• Ability to build relationships with clients
• Problem-solving skills
• Ability to make decisions quickly

Nice to have

• Experience in customer service

Pay

• Hourly or task-based pay