Regional Facilities Manager: Lead Operations & Experience

Jones Lang LaSalle Incorporated; Polska; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Private healthcare

Cafeteria system

Life insurance

Employee assistance program

Hybrid work environment

Job summary

JLL Regional Facilities Manager in Poland coordinates day-to-day operations across maintenance, vendors, health and safety, and finance support in the region. You are the trusted contact who converts requests into results and identifies opportunities to improve how spaces work.

This hands-on, client-facing role requires strong organizational skills, exceptional communication, and a proactive problem-solving mindset.

Qualifications

• Proven background in facilities management or a related field.
• Proficiency in CMMS systems and the Microsoft Office Suite.
• Solid knowledge of building systems and maintenance procedures.
• Understanding of health and safety regulations and a commitment to compliance.
• Excellent communication and interpersonal skills, with the confidence to engage colleagues and client staff at all levels.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong attention to detail and well-developed organizational skills.
• A customer-service orientation and a proactive, problem-solving mindset.
• Flexibility to work occasional overtime when business needs require it.
• Nice to have: experience in vendor management, and an IFMA certification or related qualification

Responsibilities

• Deliver a first-class workplace experience, including hospitality for guests and employees, special events, and office supplies management.
• Resolve building services issues quickly, covering janitorial services, conference rooms, workstations, and furnishings.
• Coordinate maintenance activities across EMEA, ensuring work is completed within agreed SLAs.
• Manage the CMMS, converting external requests into trackable tickets and monitoring them through to resolution.
• Conduct regular inspections and safety audits, maintain required records, and ensure facilities comply with regulations.
• Embed health and safety responsibilities across the site, making sure they are understood and implemented.
• Monitor contractor performance, develop supplier relationships, and support procurement activities.
• Deliver projects within client budget while identifying cost-saving opportunities and operational improvements.
• Build strong client relationships, meet established KPIs, complete required reporting, and bring forward innovations and best practices.

Skills

Communication

Multitasking

Attention to detail

Customer service

Problem-solving

Organizational skills

Tools

CMMS

Microsoft Office Suite

Job description

JLL Regional Facilities Manager in Poland coordinates day-to-day operations across maintenance, vendors, health and safety, and finance support in the region. You are the trusted contact who converts requests into results and identifies opportunities to improve how spaces work.

This hands-on, client-facing role requires strong organizational skills, exceptional communication, and a proactive problem-solving mindset.