Pricing & Fares Tech Support (Sabre GDS)

Sabre; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Luxmed medical coverage

Hybrid work model

Referral bonus

Job summary

Sabre Kraków, within the Offers, Pricing and Revenue Management team, seeks a Technical Product Support Specialist with a background in the Global Distribution System and travel industry. You will deliver high-quality Pricing, Shopping and Fares support to Airlines and Agency customers, analyze complex fares, and assist with deployment of new products.

The role is hybrid (3 days in the Kraków office) and involves collaboration with cross-functional teams to ensure operational continuity and

Qualifications

• Strong analytical and problem-solving skills.
• Self-motivated, able to work under minimal supervision.
• Readiness to learn complex airline fares system.
• Excellent English communication skills.
• Excellent interpersonal and teamwork skills.
• Knowledge of Sabre GDS required.
• Previous travel industry experience preferred.
• Basic understanding of Sabre APIs/ATPCO preferred.

Responsibilities

• Provide specialized Pricing, Shopping and Fares support to Sabre customers and partners.
• Analyze mid to high complexity air fares issues in real time and certification environments.
• Highlight priority fixes based on financial impact and usability.
• Research Agency Debit Memos to safeguard Sabre Fare Guarantee Policy.
• Assist development and marketing teams with functionality questions and testing issues.
• Track problems and escalate to other technical levels and teams.

Skills

Analytical skills

Self-motivated

English proficiency

Teamwork

Tools

Sabre GDS

Sabre APIs

Job description

Sabre Kraków, within the Offers, Pricing and Revenue Management team, seeks a Technical Product Support Specialist with a background in the Global Distribution System and travel industry. You will deliver high-quality Pricing, Shopping and Fares support to Airlines and Agency customers, analyze complex fares, and assist with deployment of new products.

The role is hybrid (3 days in the Kraków office) and involves collaboration with cross-functional teams to ensure operational continuity and