Poland-Based Commercial Services Deal Desk Specialist

QAD; Wrocław; On-site; PLN 120,000 - 180,000; Full time

Job summary

QAD is seeking an analytical Commercial Services Specialist in Poland to anchor our Services Deal Desk and commercial operations. You will act as the operational bridge between Sales, Professional Services, and Finance to structure consulting engagements, SOWs, and budgets for profitability.

You will own deal qualification, draft scopes, and maintain data integrity in CRM (Salesforce) and Jira, ensuring accurate margins and smooth day-one handovers to project teams in a fast-growing SaaS

Qualifications

• 2+ years in commercial operations or deal desk within a B2B SaaS/tech setting.
• Understanding of margin models, time-and-materials vs fixed-fee, revenue recognition.
• CRM and workflow tools familiarity (Salesforce, Jira) with strong Excel/Sheets modeling.
• Excellent written and spoken English; attention to contract accuracy.
• Bachelor's degree in Business, Finance, or related field (or equivalent).

Responsibilities

• Own Services Deal Desk and anchor commercial operations between Sales, Services, and Finance.
• Draft and quality-check SOWs, Work Orders, and project profitability sheets.
• Maintain CRM and Jira records for deal velocity and milestones.
• Coordinate handovers to project managers and delivery consultants.
• Define scope and resource estimates for standard engagements.

Skills

Commercial operations

SaaS/Tech deal desk

CRM (Salesforce)

Jira

Excel / Google Sheets

Education

Bachelor's degree in Business Administration, Finance, Management, or related field

Tools

Salesforce

Jira

Excel

Google Sheets

Job description

QAD is seeking an analytical Commercial Services Specialist in Poland to anchor our Services Deal Desk and commercial operations. You will act as the operational bridge between Sales, Professional Services, and Finance to structure consulting engagements, SOWs, and budgets for profitability.

You will own deal qualification, draft scopes, and maintain data integrity in CRM (Salesforce) and Jira, ensuring accurate margins and smooth day-one handovers to project teams in a fast-growing SaaS