Commercial Services Deal Desk Analyst

QAD, Inc.; Wrocław; On-site; PLN 115,000 - 132,000; Full time

Job summary

QAD | Redzone in Poland seeks an analytical Commercial Services Specialist to anchor our Services Deal Desk and commercial operations. You will act as the operational bridge between Sales, Professional Services, and Finance, ensuring engagements and budgets are structured for profitability.

If you thrive on bringing structure to fast-moving pipelines, mastering deal logistics, and translating customer needs into clear scopes of work, this is the role for you.

Qualifications

• 2+ years in commercial operations, deal desk, sales operations, or project coordination.
• Solid understanding of professional services margin models and revenue recognition basics.
• Experience with Salesforce and Jira is preferred.

Responsibilities

• Commercial Deal Enablement: shape consulting opportunities, run deal qualification, and prepare Services Deal Reviews with risk and margin assessments.
• Contract & Scope Architecture: draft and quality-check SOWs, Work Orders, and project profitability margins with approvals.
• Pipeline & Delivery Hygiene: maintain CRM funnels (Salesforce) and Jira records to track deal velocity and milestones.
• Cross-Functional Handovers: enable Selling-to-Delivery handovers for day-one project success.
• Scoping for High-Velocity Projects: define scope, assumptions, resources, and customer-facing presentations.

Skills

Analytical thinking

Attention to detail

English communication

Education

Bachelor’s degree in Business Administration, Finance, Management, or related discipline

Tools

Salesforce

Jira

Job description

QAD | Redzone in Poland seeks an analytical Commercial Services Specialist to anchor our Services Deal Desk and commercial operations. You will act as the operational bridge between Sales, Professional Services, and Finance, ensuring engagements and budgets are structured for profitability.

If you thrive on bringing structure to fast-moving pipelines, mastering deal logistics, and translating customer needs into clear scopes of work, this is the role for you.