Hybrid Deal Desk Analyst — Krakow

Cornerstone OnDemand; Kraków; Hybride; PLN 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Office in Krakow

Résumé du poste

Cornerstone OnDemand is seeking a Deal Desk Analyst for a hybrid role in Krakow. You will support CPQ, order validation, pricing approvals, and maintain data integrity across Salesforce, CPQ, and Tackle.io.

The role collaborates with Sales, Finance, Legal, and Revenue Operations to ensure compliant, timely deal closures. The ideal candidate has 2–4 years in Deal Desk or related ops, strong English communication, and experience in a fast-paced SaaS environment.

Qualifications

• 2-4 years of experience in Deal Desk, Sales Operations, Revenue Operations, Sales Support, Order Management, or a similar commercial operations role.
• Hands-on experience with Salesforce CRM; CPQ experience preferred.
• Experience working with Tackle.io and Cloud Marketplaces (Azure, AWS, GCP) preferred.
• Strong understanding of sales transaction workflows, pricing approvals, quoting processes, and operational controls.
• Ability to manage multiple priorities while maintaining attention to detail and accuracy.
• Strong analytical, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Experience working in a fast-paced SaaS environment preferred.
• Demonstrated commitment to process improvement and operational excellence.
• Consideration for privacy, security, and compliance obligations.
• Proficient in the English language

Responsabilités

• Create and manage private offers through Tackle.io for Cloud Marketplaces including Microsoft Azure, AWS, and GCP.
• Monitor, track, and report on marketplace opportunity and private offer activity.
• Review quotes, order forms, and transactional data for completeness, accuracy, and compliance with company policies.
• Support standard deal transactions, renewals, amendments, and administrative sales requests.
• Validate pricing submissions and ensure required approvals are obtained prior to processing.
• Partner with Sales, Finance, Legal, Revenue Operations, and other stakeholders to resolve transactional issues and drive timely deal closure.
• Maintain data quality and accuracy across Salesforce, CPQ, Tackle.io, and related systems.
• Assist with order validation and booking readiness activities as required.
• Identify process gaps and recommend improvements that increase efficiency, scalability, and compliance.
• Contribute to documentation, knowledge management, training materials, and operational best practices.
• Support additional Deal Desk, Sales Operations, or Order Validation responsibilities during peak periods or changing business needs.
• Participate in special projects and strategic initiatives that support the evolution of the Global Deal Desk organization.

Connaissances

Deal Desk

Sales Operations

Revenue Operations

Sales Support

Order Management

Outils

Salesforce CRM

CPQ

Tackle.io

Description du poste

Cornerstone OnDemand is seeking a Deal Desk Analyst for a hybrid role in Krakow. You will support CPQ, order validation, pricing approvals, and maintain data integrity across Salesforce, CPQ, and Tackle.io.

The role collaborates with Sales, Finance, Legal, and Revenue Operations to ensure compliant, timely deal closures. The ideal candidate has 2–4 years in Deal Desk or related ops, strong English communication, and experience in a fast-paced SaaS environment.