Platform Ops Lead - API Partnerships & Growth

Flix; Warszawa; Híbrido; PLN 180.000 - 290.000; Tempo integral

Benefícios oferecidos por esta vaga

Travel perks

Work from anywhere up to 60 days/year

Hybrid work model

Wellbeing support

Learning & Development

Mentoring Program

Resumo da vaga

Flix in Warsaw seeks a Technical Operations Manager to own the operational relationship with API partners and lead cross‑functional projects that scale our platform globally. You will onboard third‑party carriers, maintain inventory across integration models, and guide country organizations through partner needs.

You will work with internal tools and engineers to resolve issues, improve onboarding, and enhance the partner and customer experience in a dynamic, international environment.

Qualificações

• Degree in International Business, Business Administration, Economics, Management, Engineering, or similar field.
• 5+ years of relevant experience in operations, project management, account management or comparable B2B roles.
• Proven track record of managing stakeholders and delivering cross‑team projects.
• Comfortable in a technical environment with API integrations and data.
• Ability to set goals, structure work, and find creative workarounds to meet stakeholder needs.

Responsabilidades

• Own onboarding of third‑party carriers and maintain inventory across integration models.
• Be the operational point of contact for B2B partners, guiding integrations and resolving issues.
• Drive cross‑functional projects from scoping to delivery to improve onboarding and partner experience.
• Support country organizations by translating partner needs into operational solutions.
• Collaborate with Engineering to enable new business opportunities and improve customer experience.

Conhecimentos

Operations management

Project management

Account management

Process improvement

Stakeholder management

API integrations

Data analysis

English communication

Formação

Bachelor's degree or equivalent

Descrição da vaga

Flix in Warsaw seeks a Technical Operations Manager to own the operational relationship with API partners and lead cross‑functional projects that scale our platform globally. You will onboard third‑party carriers, maintain inventory across integration models, and guide country organizations through partner needs.

You will work with internal tools and engineers to resolve issues, improve onboarding, and enhance the partner and customer experience in a dynamic, international environment.