Pensions Administrator

Aon Corporation; Kraków; Hybrid; PLN 40,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

International exposure

Job summary

Aon Corporation in Kraków is seeking a Pensions Administrator to join our hybrid team, working closely with Ireland clients and internal IT support. The role focuses on pension scheme administration, process improvements, and ensuring accurate service delivery.

We value strong English, analytical abilities, and the capacity to manage multiple tasks with attention to detail. You will develop professionally in a collaborative, trust-based environment with ongoing learning opportunities.

Qualifications

• Fully proficient English – B2+/C1 because you’ll be working with Ireland clients
• Strong analytical and numeric skills when handling large volumes of financial data
• Self-motivation, ability to prioritize tasks and meet tight deadlines
• Ability to handle stress and work under pressure
• Excellent communication skills and collaboration with teams
• Proven ability to manage multiple tasks with high quality and attention to detail
• Ability to take ownership and lead complex operational tasks and resolve issues within SLAs

Responsibilities

• Administration of Pension Schemes for various Ireland clients
• Involvement in process improvement and stabilization projects
• Co-operation with the Ireland Client Team and IT Support Team
• Provision of day-to-day administration and support on all work activities and processes
• Quality control, risks, and escalations, dealing with audit results
• Propose and initiate improvement changes and solutions

Skills

English proficiency (B2+/C1)

Analytical skills

Numerical skills

Prioritization

Communication skills

Attention to detail

Ownership & leadership of tasks

Job description

Pensions Administrator

Ready to build your career in pensions administration? Looking for a role where you can truly make an impact while growing your skills? Join our Kraków-based team in a hybrid role, offering the flexibility to work both virtually and from our modern office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Administration of Pension Schemes for various Ireland clients.
• Involvement in process improvement and stabilization projects.
• Co-operation with the Ireland Client Team and IT Support Team
• Provision of day-to-day administration and support on all work activities and processes related to servicing clients’ requests according to agreed procedures
• Quality control, risks, and escalations, dealing with audit results
• Propose and initiate improvement changes and solutions

How this opportunity is different

At Aon, this role goes beyond standard administration—you’ll be a key player in shaping processes, driving improvements, and supporting international clients alongside experienced teams in Ireland. You’ll collaborate closely with knowledgeable colleagues while also having the opportunity to take ownership of complex tasks, contribute to team management, and support the development of others. With strong onboarding, continuous learning opportunities, and a culture built on trust, feedback, and collaboration, you’ll be supported every step of the way to grow both professionally and personally.

Skills and experience that will lead to success

• Fully proficient English – B2+/C1 - because you’ll be working closely with colleagues from Ireland
• Strong analytical and numeric skills – required when dealing with large volume of financial data (e.g. inconsistency detection)
• Self motivation, ability to prioritize tasks and work under time pressure to meet tight deadlines
• Ability to deal with stress
• Communication skills
• Proven ability to manage multiple tasks at a time with high quality and paying strict attention to details
• Ability to take ownership and leadership of complex operational tasks & issues and resolving them successfully, working towards short SLAs
• Spotless record and strong work ethos

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