Hybrid UK Client Service & Retirement Solutions Admin

Aon Corporation; Kraków; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

Aon Corporation in Krakow is seeking a dedicated operations support professional to coordinate retirement solutions in collaboration with UK teams. The role emphasizes data validation, process governance, and delivering high-quality service to clients and stakeholders.

You will work hybrid, handling document systems and communications, while supporting financial processes and promoting process improvements across Krakow and the UK.

Qualifications

• University degree or equivalent work experience.
• Exceptional English interpersonal skills (C1 level), able to lead meetings and negotiate effectively.
• Outstanding time management and organizational abilities.
• Good Excel skills – at least at an intermediate level because it's a key working tool for processing insurance data.
• Attention to details - you need to be able to keep track of lots of data and enjoy working at a fast pace.

Responsibilities

• Delivering high-quality support to stakeholders and members, ensuring service level agreements are met.
• Handling document systems, digital platforms, and member communications.
• Responding to queries, handling ad-hoc requests, and proactively identifying and intensifying risks.
• Supporting financial processes and providing operational assistance to internal teams.
• Collaborating with colleagues across Krakow and the UK, sharing knowledge, and driving process improvements.

Skills

English proficiency

Time management

Organizational skills

Attention to detail

Education

University degree

Tools

Excel

Job description

Aon Corporation in Krakow is seeking a dedicated operations support professional to coordinate retirement solutions in collaboration with UK teams. The role emphasizes data validation, process governance, and delivering high-quality service to clients and stakeholders.

You will work hybrid, handling document systems and communications, while supporting financial processes and promoting process improvements across Krakow and the UK.