Partner Success Engineer - Solar PV Solutions

Sungrow Europe - Welcome traveler!; Warszawa; On-site; PLN 170,000 - 250,000; Full time

Job summary

Sungrow Europe is seeking a Customer Success Manager for Poland to support and grow our C&I and Residential PV business by combining technical expertise with strong partner relationships. You’ll bridge technical sales and partner success, helping customers and distributors choose Sungrow solutions and build confidence in our technology.

Based in Poland, you’ll develop long-term partner relationships, provide pre-sales guidance and product training, and travel within Poland to meet customers and

Qualifications

• A degree or comparable technical background in electrical engineering, renewable energy, energy systems, electronics, or a related field would be highly valuable.
• Experience in technical sales, pre-sales, solution engineering, partner success, customer success, or technical account management, ideally within solar PV, energy storage, electrical equipment, or power electronics.
• Good understanding of solar PV systems and inverter technology, with knowledge of Residential and/or C&I applications; energy storage solutions is a strong plus.
• Strong communication and relationship-building skills, with the ability to explain technical concepts clearly to both technical and commercially focused partners.
• A proactive, customer-focused mindset with the ability to identify partner needs, solve problems, and turn technical expertise into long-term customer value.
• Polish C1 and English B2 or higher, with willingness to travel within Poland for customer meetings, partner visits, workshops, and training activities.

Responsibilities

• Act as a trusted technical and commercial partner for customers, distributors, installers, and other relevant partners across our C&I and Residential PV business.
• Support partners with solution design, product selection, technical consultations, and pre-sales guidance, helping identify the right Sungrow solutions for their applications.
• Develop strong, long-term partner relationships by understanding business needs, following up on technical and commercial topics, and proactively identifying opportunities for further cooperation.
• Enable partners through product presentations, technical training, workshops, and knowledge sharing, helping them confidently position and work with our solutions.
• Gather structured feedback on products, technical requirements, market trends, and competitor solutions, sharing relevant insights with our product, sales, service, and technical teams.
• Work closely with sales, service, product, marketing, and distribution colleagues to create a smooth partner journey from the first technical discussion through implementation and ongoing cooperation.

Skills

Client relationships

Technical sales

Communication

Solar PV knowledge

Travel readiness

Education

Electrical engineering degree

Renewable energy background

Related field

Job description

Sungrow Europe is seeking a Customer Success Manager for Poland to support and grow our C&I and Residential PV business by combining technical expertise with strong partner relationships. You’ll bridge technical sales and partner success, helping customers and distributors choose Sungrow solutions and build confidence in our technology.

Based in Poland, you’ll develop long-term partner relationships, provide pre-sales guidance and product training, and travel within Poland to meet customers and