OT/IoT ServiceNow Architect – SecOps & CMDB

EY; Katowice; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid work model

Private healthcare

MBA/ey badges

Job summary

EY Poland seeks an OT/IoT Security Hub Consultant to support ServiceNow-based solutions for OT operations, CMDB, and risk management in the EMEIA region.

You will lead workshops, design OT service management configurations, mentor teams, and ensure testing and quality assurance across delivery phases. The role requires travel and strong English communication in a multinational environment.

Qualifications

• Experience with the ServiceNow platform.
• Experience in CMDB, ITOM, ITSM, SecOps, and IRM.
• Basic understanding of Common Service Data Model (CSDM) and service management concepts.
• Strong presentation and communication skills.
• Ability to translate business requirements into solution designs.
• Willingness to learn and travel.

Responsibilities

• Lead requirements gathering, scoping and design workshops in OT operations management, OT service management, Vulnerability & Incident Response and/or OT Cyber Risk Management.
• Establish an OT CMDB and related OT Service Catalog to support Service Management in manufacturing.
• Provide expert level support and mentorship to ServiceNow Manufacturing Cyber solution implementation team.
• Maintain deep knowledge of ServiceNow capabilities and constraints.
• Deliver configuration and integration services and ensure QA support to development and implementation teams.
• Plan and coordinate testing, test acceptance and remediation cycles.
• Build and present business cases for senior stakeholders.
• Contribute to development of new solutions on ServiceNow platform.
• Augment capabilities with EYQ AI tools and EY.AI ecosystem.

Skills

ServiceNow

CMDB

ITOM

ITSM

SecOps

IRM

English

Travel readiness

Job description

EY Poland seeks an OT/IoT Security Hub Consultant to support ServiceNow-based solutions for OT operations, CMDB, and risk management in the EMEIA region.

You will lead workshops, design OT service management configurations, mentor teams, and ensure testing and quality assurance across delivery phases. The role requires travel and strong English communication in a multinational environment.