Operations Coordinator

24x7 Direct

Poland

On-site

PLN 21,643 - 25,924

Full time

14 days+

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Benefits offered by this job

HMO offered after probation

13th Month Pay

Laptop provided

Permanent work-from-home

Fixed shift times

Job summary

24x7 Direct is hiring an Operations Coordinator to manage freight planning, invoicing, data entry, and supplier coordination. The role requires strong Excel skills and experience with Xero or similar accounting tools, with the ability to handle multiple tasks in a fast-paced environment.

The ideal candidate will analyse shipping costs, generate reports, and maintain accurate order and shipment data. This is a full-time remote role with structured processes and reliable data management

Qualifications

Experience in Operations, logistics or a coordination role for at least 2 years.
XERO or similar invoicing and reporting software is a plus.
Proficient in Google Workspace and Microsoft Office.
Highly proficient in Excel with data-entry accuracy.
Strong analytical mindset and cost analysis ability.
Excellent communication and teamwork skills.

Responsibilities

Organise and track freight shipments to ensure timely delivery.
Create and manage spreadsheets for reports and cost analyses.
Process and update online orders and verify shipment details.
Enter supplier costs and manage invoices in XERO.
Set up new suppliers and ensure proper documentation.
Support administrative tasks and CRM updates.

Skills

Excel

Data entry

Analytical mindset

Attention to detail

Organization

Communication

Teamwork

Tools

Xero

Google Workspace

Microsoft Office

Job description

Australia’s leading hand-crafted rug company is seeking a detail-oriented and organised Operations Coordinator to join our team. This role will be responsible for managing various aspects of operational support, including freight planning, data entry, invoicing, and supplier management . The ideal candidate will possess strong analytical skills, great Excel skills, experience with Xero accounting software is a plus, and the ability to manage multiple tasks efficiently. This is a fast-paced position that requires expertise in operational processes, supplier coordination, and report generation.

Key Responsibilities:

Organise and track freight shipments to ensure timely delivery.
Solve delivery issues with freight partners.
Work with freight carriers to maintain good service and pricing.
Analyse shipping costs to find savings.
Book freight with suppliers and agents.

2. Data Entry & Order Management

Create and manage spreadsheets for reports.
Process and update online orders.
Enter and verify order and shipment details accurately.
Keep order statuses current in the system.

3. Cost Analysis & Reporting

Analyse shipping and project costs to suggest savings.
Create cost and performance reports using XERO.
Update reports regularly to track key metrics.

4. Invoicing & Billing (XERO or similar)

Enter supplier costs and manage invoices in XERO.
Handle billing tasks and produce financial reports.

5. Supplier Management & Quality Control

Set up new suppliers and ensure proper documentation.
Check supplier reports for accuracy and compliance.
Work with suppliers to ensure timely, quality deliveries.

6. Administrative & Operational Support

Keep records organised (reports, spreadsheets, supplier info).
Help the operations team with daily admin tasks.
Update the CRM system with order and customer info.

Requirements

Experience in Operations, logistics, or a coordination role for at least 2 years is required.
Experience using the following software:
XERO accounting software or similar (invoicing, billing, reporting) is a plus
Google Workspace (Docs, Sheets, Slides)
Microsoft Office Suite
Highly proficient in Excel
Familiarity with freight planning, supplier coordination, and cost analysis.
Knowledge of logistics and supply chain processes.
Analytical mindset with the ability to interpret and act on data trends.
Strong data entry skills and attention to detail.
Organisation: Ability to manage multiple tasks and priorities in a fast-paced environment.
Attention to Detail: High level of accuracy in data entry, order processing, invoicing, and reporting.
Problem-Solving: Strong critical thinking skills to identify and resolve logistical or operational challenges.
Communication: Excellent verbal and written communication skills to collaborate with internal teams and external partners.
Teamwork: A collaborative approach to working with cross-functional teams.

Work Environment & Expectations

While this is awork-from-homeposition, it is important to note that this is afull-time role—not a freelance or flexible-hour arrangement. You will be expected to work afixed shiftand maintain a high level of professionalism and accountability, just as you would in an office environment.

This role requires:

Discipline and commitmentto set working hours (strict shift times, not flexible)

Use oftime tracking softwareduring work hours

Active participation in team and client calls with your camera ON

Consistent availability and responsiveness throughout your shift

Treating this as a long-term, full-time job—not a side gig or freelance task

Payroll is processed bi-monthly.

We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you.

1. Monthly Salary: Php 35,000

2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month

3. You will be paid extra for overtime and Philippines public holidays

4. Probation: 6 months and after Probation