Operations Coordinator

Teams Squared; Poland; Remote; PLN 158,000 - 211,000; Full time

Benefits offered by this job

Competitive compensation package

Access to tools and systems

Training provided for business processes

Job summary

A team augmentation company is seeking a Studio Coordinator to support a Melbourne-based real estate photography studio. This remote role will involve managing bookings, client communication, and coordination with editing teams. Ideal candidates are organized, detail-oriented, and possess strong English communication skills. Full-time availability during AEST business hours is mandatory. Competitive compensation and tools to support workflow management will be provided.

Qualifications

• Previous experience in a Virtual Assistant, Operations Coordinator, or Administrative role is preferred.
• Ability to manage multiple tasks simultaneously.
• Experience in real estate, photography, or creative/operations coordination is an advantage.
• Experience in coordinating between clients, photographers, and editors is preferred.

Responsibilities

• Manage booking requests via email, phone, and online forms.
• Act as the first point of contact for client inquiries.
• Coordinate with offshore editing teams.
• Handle reschedules, cancellations, and last-minute changes efficiently.
• Act as the first point of contact for client enquiries and job updates.
• Send booking confirmations and delivery emails with asset links.
• Follow up on property access details and special instructions prior to shoot day.
• Draft property descriptions and copywriting (approximately 1–2 per day).
• Monitor job progress through the editing pipeline.
• Ensure delivery of final assets within agreed turnaround SLAs.
• Coordinate with offshore editing teams to manage priorities and urgent requests.
• Support administrative tasks such as digitizing drone imagery (training provided).

Skills

Excellent written English communication skills

Highly organized

Tech-savvy

Proactive and responsive

Strong problem-solving skills

Tools

Google Workspace (Calendar, Drive, Gmail)

Job description

We are a team augmentation company dedicated to connecting exceptional remote talent with global organizations.

Job Description:

We are seeking a Studio Coordinator to support a growing Melbourne-based real estate photography studio. This role serves as the operational hub between clients (real estate agents), on-site photographers, and offshore editing teams, ensuring seamless coordination across all stages of the workflow.

This position was previously managed in-house and is now transitioning to a remote setup. The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage scheduling, client communication, and post-production coordination in a fast-paced environment.

The role requires full-time availability during AEST business hours (9:30am – 5:30pm Melbourne time) and strong communication skills to manage client-facing interactions effectively.

Responsibilities

Booking & Scheduling Management

• Receive and manage booking requests via email, phone, text, and online forms
• Schedule jobs based on photographer availability and location efficiency
• Enter bookings into internal systems and coordinate calendar events for photographers
• Handle reschedules, cancellations, and last-minute changes efficiently

Client Communication

• Act as the first point of contact for client (agent) enquiries and job updates
• Send booking confirmations and delivery emails with asset links
• Follow up on property access details and special instructions prior to shoot day
• Draft property descriptions and copywriting (approximately 1–2 per day)
• Monitor job progress through the editing pipeline
• Ensure delivery of final assets within agreed turnaround SLAs
• Coordinate with offshore editing teams to manage priorities and urgent requests
• Support administrative tasks such as digitizing drone imagery (training provided)

Requirements

• Previous experience in a Virtual Assistant, Operations Coordinator, or Administrative role is preferred
• Excellent written English communication skills, particularly for client-facing emails and copywriting
• Highly organized with strong attention to detail and ability to manage multiple tasks simultaneously
• Strong problem-solving skills and ability to adapt in a fast-paced environment
• Proficiency in Google Workspace (Calendar, Drive, Gmail)
• Tech-savvy with the ability to learn new tools quickly and systems
• Proactive, responsive, and able to work independently in a remote environment
• Availability to work full-time during AEST business hours (9:30am – 5:30pm Melbourne time) is mandatory
• Experience in real estate, photography, or creative/operations coordination is a strong advantage but not essential.
• Opportunity for 100% remote work.
• Competitive compensation package.
• Access to tools and systems to support efficient workflow management.
• Training provided for all business-specific processes, tools, and standards.

Note: Only shortlisted candidates will be contacted for further discussions.

Teams Squared is an equal opportunity employer, valuing diversity and inclusivity.