Onsite IT Support Engineer (Windows, Mac, Linux)

AVASO Technology Solutions Ltd

Łódź

On-site

PLN 70,000 - 110,000

Full time

11 days ago

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Job summary

AVASO Technology Solutions Ltd in Łódź, Poland, is seeking an Onsite Support Engineer to provide hands-on IT support for end users in a dynamic environment. The role requires 2+ years of desktop support experience, strong Windows, Mac, and Linux troubleshooting, and a customer-focused mindset.

You will perform on-site and remote support, configure desktops, install OS updates, manage tickets, and collaborate with IT teams. English and Polish at B2 level are essential.

Qualifications

2+ years of desktop support experience.
Strong troubleshooting across Windows, Mac and Linux.
Active Directory user management and group policies.
ITIL incident, problem and change management familiarity.
Proficient with remote desktop tools and ticketing.
Excellent communication in English and Polish.

Responsibilities

Provide on-site and remote desktop support for users.
Troubleshoot hardware, software and network issues.
Install, configure and maintain desktops, laptops and peripherals.
Deploy operating systems, updates and software packages.
Document solutions and create user guides as needed.
Collaborate with IT team and manage support tickets.

Skills

Desktop Support

Windows OS

Mac OS

Linux

Active Directory

Remote Desktop

Networking TCP/IP DNS DHCP

MS Office Suite

Hardware Diagnostics

ITIL processes

English & Polish

Education

CompTIA A+ certification

Microsoft Certified Desktop Support Technician (MCDST)

Tools

SCCM

MDT

Microsoft 365

Google Workspace

Job description

You will perform on-site and remote support, configure desktops, install OS updates, manage tickets, and collaborate with IT teams. English and Polish at B2 level are essential.

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