On-Site IT & Office Coordinator

1global; Województwo mazowieckie; On-site; PLN 55,000 - 85,000; Full time

Job summary

1GLOBAL, a technology-driven telecom company, seeks an on-site IT support and facilities coordinator in Poland. You will handle day-to-day IT tasks, set up equipment, and keep the office running smoothly while coordinating with contractors.

You will be the main on-site contact for staff IT issues, supporting Windows/M365 environments, network basics, and office equipment. The role is hands-on and office-based in a fast-growing company.

Qualifications

• Fluent English and Polish in written and spoken forms.
• Experience in office administration, facilities, or similar hands-on roles.
• Well organised and able to juggle IT requests with day-to-day tasks.
• Friendly and approachable with good communication when dealing with staff and contractors.
• Hands-on IT support experience: installation, configuration, and troubleshooting of laptops and office IT.
• Good knowledge of Windows OS and Microsoft 365 (Outlook, Teams, OneDrive).
• Basic networking knowledge (TCP/IP, DNS, DHCP, Wi‑Fi, LAN).
• Familiarity with user accounts, access permissions and IT security practices.
• Ability to diagnose and resolve hardware, software and network issues.

Responsibilities

• Serve as the first on-site contact for staff IT support and escalate complex issues to the IT team.
• Prepare and deploy laptops, monitors, docking stations and peripherals.
• Collect IT equipment from leavers and ensure proper handling.
• Provide hands-on technical support and troubleshoot connectivity issues.
• Monitor office Wi-Fi and network connectivity to minimize disruption.
• Maintain printers, replace toner and clear jams.
• Test audiovisual equipment in meeting rooms and resolve issues.
• Maintain IT inventory with serial numbers and assignments.
• Deliver IT and workplace inductions for new employees.

Skills

Fluent English

Fluent Polish

Office administration experience

IT support experience

Windows OS

Microsoft 365

Networking basics

Tools

IT ticketing system

Laptop deployment

Printers & AV systems

Wi-Fi networking

Microsoft Teams Rooms

Job description

1GLOBAL, a technology-driven telecom company, seeks an on-site IT support and facilities coordinator in Poland. You will handle day-to-day IT tasks, set up equipment, and keep the office running smoothly while coordinating with contractors.

You will be the main on-site contact for staff IT issues, supporting Windows/M365 environments, network basics, and office equipment. The role is hands-on and office-based in a fast-growing company.