Online Benefits Consultant - Client Success

Aon plc; Kraków; On-site; PLN 70,000 - 100,000; Full time

Job summary

Aon plc in Kraków is seeking an Associate Consultant to support the requirements roadmap and delivery process. You will act as the main contact among clients, consulting teams, project teams and operational teams to ensure high-quality, consistent requirements and successful delivery.

Role emphasizes building strong client relationships, working with cross-functional teams, and translating client needs into actionable requirements.

Qualifications

• Experience working with clients and managing requirements.
• Ability to work in a deadline-driven environment.
• Excellent communication and presentation skills.
• Proven ability to build relationships with clients and suppliers.
• Self-starter who can prioritize under pressure.

Responsibilities

• Identify service delivery risks and implement mitigating actions.
• Use Easy Projects for updates and progress tracking.
• Build strong relationships with client teams and third-party providers.
• Review and walk through requirements with the delivery team.
• Update and maintain client requirements per project needs.
• Contribute to testing input per Test Strategy.

Skills

Communication skills

Client relationship management

Deadline driven

Analytical thinking

CEFR English (C1)

Microsoft Office

Tools

Easy Projects

Job description

Aon plc in Kraków is seeking an Associate Consultant to support the requirements roadmap and delivery process. You will act as the main contact among clients, consulting teams, project teams and operational teams to ensure high-quality, consistent requirements and successful delivery.

Role emphasizes building strong client relationships, working with cross-functional teams, and translating client needs into actionable requirements.