(Global) Senior Business Consultant

Aon plc; Kraków; Hybrid; PLN 180,000 - 260,000; Full time

Job summary

Aon plc in Kraków is seeking a Business Consultant to support strategic transformation initiatives and help design Aon's future operating model. You will work closely with business leaders, subject matter experts, and transformation teams to translate strategy into practical solutions.

In this hybrid role, you will partner with leaders across regions and functions, facilitate workshops, and manage initiatives from idea to execution, ensuring measurable business impact and balanced outcomes.

Qualifications

• Experience in business consulting and operating model transformation.
• Proven ability to facilitate workshops and align stakeholders.
• Strong presentation and storytelling for executive audiences.
• Experience working in a global, matrixed environment across regions.

Responsibilities

• Partner with collaborators across Solution Lines, Regions, and Functions to understand business priorities, challenges, and opportunities.
• Support operating model development activities, including organizational efficiency, governance, service delivery, and approaches to collaboration.
• Facilitate workshops, interviews, and discussions to gather insights, align collaborators, and support decision-making.
• Manage and assess incoming business requests and transformation opportunities, helping prioritize initiatives and define problem statements.
• Interpret operational data, business metrics, stakeholder feedback, and dashboard insights to inform recommendations and highlight improvement opportunities.
• Develop clear and compelling presentations, reports, and materials for leadership teams and steering committees.
• Track transformation activities, key decisions, risks, and business impacts to support successful program delivery.
• Contribute to process documentation, implementation planning, and change adoption activities that support balanced outcomes.
• Collaborate with project managers, consultants, and subject matter experts to deliver measurable business results.

Skills

Business consulting

Operating model transformation

Stakeholder facilitation

Data interpretation

Executive storytelling

Cross-functional collaboration

Job description

Are you passionate about helping organizations navigate complex transformation programs?

Do you enjoy partnering with senior collaborators to build innovative ways of working and drive meaningful business change?

Join Aon's Internal Consulting team and help build the upcoming organizational framework of our company! This is a hybrid role with the flexibility to work both virtually and from our Kraków office.

We're looking for an individual experienced in Target Operating Model and comfortable working in a global, matrixed environment and collaborating across multiple regions and time zones, with flexibility to support business needs during core collaboration hours between 9:00 and 19:00 CET.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients success.

What the day will look like

As a Business Consultant within the Internal Consulting team, you will support strategic transformation initiatives focused on designing and implementing Aon's future operating model. Working closely with business leaders, subject matter experts, and transformation teams, you will bring structure to complex challenges, facilitate decision-making, and help translate strategy into practical business solutions.

You will:

• Partner with collaborators across Solution Lines, Regions, and Functions to understand business priorities, challenges, and opportunities.
• Support operating model development activities, including organizational efficiency, governance, service delivery, and approaches to collaboration.
• Facilitate workshops, interviews, and discussions to gather insights, align collaborators, and support decision-making.
• Manage and assess incoming business requests and transformation opportunities, helping prioritize initiatives and define problem statements.
• Interpret operational data, business metrics, stakeholder feedback, and dashboard insights to inform recommendations and highlight improvement opportunities.
• Develop clear and compelling presentations, reports, and materials for leadership teams and steering committees.
• Track transformation activities, key decisions, risks, and business impacts to support successful program delivery.
• Contribute to process documentation, implementation planning, and change adoption activities that support balanced outcomes.
• Collaborate with project managers, consultants, and subject matter experts to deliver measurable business results.

How this opportunity is different

This is an opportunity to join a highly visible Internal Consulting team at the center of Aon's enterprise transformation agenda. You will work directly with senior leaders across global businesses and functions, helping shape how Aon operates in the future.

Unlike traditional business analysis roles, this position focuses on consulting, collaborator engagement, operating model design, and business transformation rather than detailed technical requirements or systems implementation. You will combine strong business insight, structured problem-solving, and data interpretation skills to support strategic decision-making and drive organizational change.

Skills and experience that will lead to success

• Experience in business consulting, operating model transformation, organizational effectiveness, business improvement, or a similar role within a consulting or corporate environment.
• Strong collaborator management and facilitation capabilities, demonstrating the capacity to build relationships, challenge constructively, and influence outcomes across different functions and levels.
• Experience supporting transformation initiatives through business assessment, operating model design, process improvement, or change management activities.
• Ability to interpret data, business performance indicators, and dashboard outputs to identify insights and support recommendations without requiring deep analytical or technical expertise.
• Excellent communication, presentation, and storytelling capabilities, accompanied by a talent for simplifying complex topics and crafting executive-ready materials.
• Comfortable working in a global, matrixed environment and collaborating across multiple regions and time zones, with flexibility to support business needs during core collaboration hours between 9:00 and 19:00 CET.

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