New Retail Management Trainee - Campus Recruitment

Xiaomi Technology; Warszawa; On-site; PLN 32,000 - 52,000; Full time

Job summary

Xiaomi Technology in Warsaw, Poland is seeking a motivated retail sales associate to deliver exceptional customer service and product recommendations. You will master Xiaomi product knowledge, demonstrate features, and help customers choose devices and accessories.

By meeting personal sales targets, maintaining store cleanliness, and participating in trainings, you will contribute to a strong brand image and positive shopping experiences for every visitor.

Qualifications

• Passion for retail with a customer-first mindset.
• Experience in frontline retail preferred.
• Familiarity with Xiaomi's new retail model is a plus.
• Experience in mobile/consumer electronics sales desirable.

Responsibilities

• Greet customers warmly, understand their needs, and provide professional product consultation and service demonstrations.
• Master Xiaomi product knowledge including features, configurations, and pricing, and clearly communicate it to customers.
• Actively achieve personal sales targets and support the team to meet store goals.
• Handle customer complaints and after-sales issues, delivering high-quality service and maintaining relationships.
• Uphold Xiaomi brand image and store appearance by keeping premises clean and products neatly displayed.
• Participate in company training and events to improve sales skills and product knowledge.
• Complete other tasks assigned by supervisors or management.

Skills

Retail passion

Teamwork

Ownership mindset

Fast learner

Customer service

Job description

1. Greet customers warmly, understand their needs, and provide professional product consultation, recommendations, and service demonstrations.

2. Master all product knowledge of the store, including features, configurations, and pricing, and clearly communicate this information to customers.

3. Actively achieve personal sales targets and support the team in meeting store sales goals.

4. Handle customer complaints and after-sales issues, deliver high-quality after-sales service, and maintain strong customer relationships.

5. Uphold the Xiaomi brand image and store appearance by keeping the premises clean, products neatly displayed, and creating a pleasant shopping environment.

6. Actively participate in company-organized training and events to continuously improve sales skills and product knowledge.

7. Complete other tasks assigned by supervisors or management.

1. Strong passion for retail, quick learner, with excellent teamwork and ownership spirit

2. Prior experience in frontline retail is preferred; familiarity with Xiaomi's new retail model is a plus

3. Experience in mobile phone or consumer electronics store sales is highly desirable