Retail Sales Trainee - Tech & Customer Experience

Xiaomi Technology; Warszawa; On-site; PLN 32,000 - 52,000; Full time

Job summary

Xiaomi Technology in Warsaw, Poland is seeking a motivated retail sales associate to deliver exceptional customer service and product recommendations. You will master Xiaomi product knowledge, demonstrate features, and help customers choose devices and accessories.

By meeting personal sales targets, maintaining store cleanliness, and participating in trainings, you will contribute to a strong brand image and positive shopping experiences for every visitor.

Qualifications

• Passion for retail with a customer-first mindset.
• Experience in frontline retail preferred.
• Familiarity with Xiaomi's new retail model is a plus.
• Experience in mobile/consumer electronics sales desirable.

Responsibilities

• Greet customers warmly, understand their needs, and provide professional product consultation and service demonstrations.
• Master Xiaomi product knowledge including features, configurations, and pricing, and clearly communicate it to customers.
• Actively achieve personal sales targets and support the team to meet store goals.
• Handle customer complaints and after-sales issues, delivering high-quality service and maintaining relationships.
• Uphold Xiaomi brand image and store appearance by keeping premises clean and products neatly displayed.
• Participate in company training and events to improve sales skills and product knowledge.
• Complete other tasks assigned by supervisors or management.

Skills

Retail passion

Teamwork

Ownership mindset

Fast learner

Customer service

Job description

Xiaomi Technology in Warsaw, Poland is seeking a motivated retail sales associate to deliver exceptional customer service and product recommendations. You will master Xiaomi product knowledge, demonstrate features, and help customers choose devices and accessories.

By meeting personal sales targets, maintaining store cleanliness, and participating in trainings, you will contribute to a strong brand image and positive shopping experiences for every visitor.