Shop Assistant

Adidas; Warszawa; On-site; PLN 33,000 - 47,000; Full time

Job summary

Adidas is hiring a Retail Sales Associate in Warsaw. You will engage customers, apply Brand Service standards, and use product knowledge to highlight features and benefits. You will help maintain merchandising displays and ensure accurate transactions, while upholding store standards.

The role emphasizes teamwork, learning opportunities, and delivering a positive shopping experience in a fast-paced retail environment.

Qualifications

• Fluent in local language (Polish) and intermediate English.
• 1–2 months experience in sports/fashion retail (preferred).
• Basic numeracy, literacy and verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets and work to meet or exceed them.
• Execute Brand Customer Service standards to meet or exceed customers’ expectations.
• Act as Brand Ambassador, displaying Brand Attitude and Values.
• Utilize seasonal brand and product knowledge during sales interactions.
• Explain product features and benefits to address customer needs and strengthen brand connection.
• Follow all policies and procedures.
• Display Visual Merchandising and In-Store Communications standards.

Skills

Polish (Fluent)

English (Intermediate)

Job description

PURPOSE & IMPACT ON ORGANIZATION:

• Passionately inspiring consumer loyalty to the Brand


• Effectively serving and selling to customers


• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them


• Execute the Brand Customer Service standards to meet or exceed customers’ expectations


• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values


• Use Seasonal Brand and product knowledge effectively during sales interactions


• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand


• Adhere to all established policies and procedures


• Execute and maintain established Visual Merchandising and In-Store Communication standards


• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor


• Complete cash register transactions quickly and accurately


• Minimize loss in both, the stockroom, and the sales floor


• Perform all store operations in a safe, effective, and efficient manner


• Collaborate productively and respectfully with team members


• Complete all applicable training programs and effectively apply the learning on the job


• Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

• Not Applicable

KEY RELATIONSHIPS:

• Customers


• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Fluent speaker of local language and intermediate speaker of English


• Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment


• Basic numeracy, literacy, and verbal communication skills