Network Engineer

Ruijie Reyee; gmina Murowana Goślina; On-site; PLN 42,000 - 64,000; Full time

Job summary

Ruijie Reyee Poland is seeking a back-line technical assistant to support system integrators, distributors, and T2 partners across the region.

You will help build service processes, run post-sales training, coordinate with TAC and R&D to test new features and bring them to the global market.

Qualifications

• 3 Years technical experience in sales support for enterprise networks
• Experience with system integration or value-add distributors
• Strong knowledge of major enterprise networking vendors and products
• Ability to speak Polish and English fluently
• Hands-on skills in Switching, Routing, Wireless LAN, and network orchestration/integration
• Certifications such as CCNP/CCIE or equivalents are a plus
• Good interpersonal and communication skills across levels

Responsibilities

• Provide back line technical assistant and support to System Integration, Distributor and T2 channel partners.
• Establish services process system (Services Support, RMA process, etc.) with covering countries and oversee service quality.
• Develop partner/system integration/distributor support skills by managing and conducting post-sales technical training/workshops.
• Collaborate with 2nd Level (TAC) support to address partner and end customer requests.
• Work with R&D to test new product features/POC and help release to the global market.

Skills

Sales support

Enterprise networking

System integration

Vendor familiarity

Polish language

English language

Switching

Routing

Wireless LAN

Network orchestration

Networking certifications

Communication skills

Job description

Responsibility

• 1. Provide back line technical assistant and support to System Integration, Distributor and T2 channel partner；
• 2. Establish the services process system (Services Support, RMA process, etc.) with the covering countries and be responsible for the quality of services deliver in those countries;
• 3. Develop channel partner/system integration/distributor support skill by managing and conducting Post Sales technical training (Certified Training)/workshop regularly；
• 4. Close collaborate with 2nd Level (TAC) support team to address partner(s) and end customer support requests;
• 5. Collaborate with R&D team to conduct new product feature and POC tests, help to release to the global market.

Requirement：

• 1. To have 3 Years technical experience on sales support, maintain of enterprise network products (any of) main stream vendors: Cisco Systems, Hewlett Packard Enterprise, Aruba, Ruckus, Huawei Enterprise, Juniper Networks and working in system integration or value-add distributor
• 2. Strong responsibility and ability to integrated resource
• 3. Able to speak Polish and English fluently
• 4. Technical skills in Switching, Routing, Wireless LAN, and Network Orchestration/Integration is mandatory, additional experience in campus networks are added advantages
• 5. Certified professional with (any of): CCNP/CCIE [Cisco Systems], ASE/Master ASE [HP Enterprise], Aruba Certified Mobility Professional (ACMP), HCNP/HCIE [Huawei Enterprise], JNCIP/JNCIE [Juniper Networks]
• 6. Have good interpersonal skill and able to communicate in all level.