Global Channel Network Engineer

Ruijie Reyee; Województwo wielkopolskie; Vor Ort; PLN 60.000 - 95.000; Vollzeit

Zusammenfassung

Ruijie Reyee is seeking a Sales Support professional to backline technical assistance for system integration and distributors. The role focuses on establishing service processes, improving support quality, and delivering post-sales training to partners.

You will work with TAC and R&D to ensure smooth technical operations and global product releases. Fluency in Polish and English is required, along with strong networking knowledge in Switching/Routing and WLAN.

Qualifikationen

• 3 years of sales-support experience with enterprise network products.
• Fluent in Polish and English.
• Networking skills: Switching, Routing, WLAN.

Aufgaben

• Provide backend technical assistance and support to System Integration, Distributor and T2 channel partners.
• Establish and own services process system (Services Support, RMA) across covering countries, ensuring service quality.
• Develop channel partner and distributor support skills through post-sales technical training and workshops.
• Collaborate with 2nd level TAC support to address partner and end-user requests.
• Coordinate with R&D on new product features and POC tests for global release.

Kenntnisse

Sales support

Interpersonal skills

Communication

Polish

English

Networking

Switching & Routing

Jobbeschreibung

Ruijie Reyee is seeking a Sales Support professional to backline technical assistance for system integration and distributors. The role focuses on establishing service processes, improving support quality, and delivering post-sales training to partners.

You will work with TAC and R&D to ensure smooth technical operations and global product releases. Fluency in Polish and English is required, along with strong networking knowledge in Switching/Routing and WLAN.