NDIS Admin Virtual Assistant (Australia)

Zohorecruit; Polska; Hybrid; PLN 123,000 - 204,000; Full time

Job summary

Zohorecruit is seeking a VA with direct Australian NDIS administration experience to manage end-to-end processes, invoicing to plan managers, and reconciliation tasks.

The role emphasizes accuracy, confidentiality, and escalation when needed, with flexible scheduling and remote work options. Prior knowledge of NDIS invoicing, Service Agreements, and schedules of supports is preferred.

Qualifications

• Direct Australian NDIS provider administration experience with plan managers.
• Understanding of invoicing, Service Agreements, Schedules of Supports, rates, and remittances.
• Excellent written English, attention to detail, confidentiality and reliability.
• Judgment to escalate issues rather than assume.

Responsibilities

• End-to-end NDIS administration process as outlined.
• Prepare Service Agreements and Schedules of Supports using templates.
• Check current NDIS support items and rates.
• Prepare and send invoices to plan managers.
• Monitor outstanding invoices and follow up payments.
• Ensure remittance advice is received and matched.
• Identify rejected invoices or discrepancies needing attention.
• Return Xero-ready bulk-upload information for accounting updates.
• Work with Excel/spreadsheets, templates, email and workflows.

Skills

Australian NDIS administration

Attention to detail

Written English

Reliability

Confidentiality

Tools

Excel

Word

Xero

Job description

Zohorecruit is seeking a VA with direct Australian NDIS administration experience to manage end-to-end processes, invoicing to plan managers, and reconciliation tasks.

The role emphasizes accuracy, confidentiality, and escalation when needed, with flexible scheduling and remote work options. Prior knowledge of NDIS invoicing, Service Agreements, and schedules of supports is preferred.