MSP Delivery Coordinator: Contingent Workforce Ops

Pinnacle Group, Inc.; Poland; On-site; PLN 90,000 - 130,000; Full time

Job summary

Pinnacle Group is seeking an MSP Delivery Coordinator to support the day-to-day execution of a Managed Service Provider program, ensuring contingent workforce activities are accurately coordinated and processed within the client's Vendor Management System.

The ideal candidate will have MSP experience, strong attention to detail, and the confidence to work with multiple stakeholders in a fast-paced environment, with hands-on exposure to VMS platforms such as Beeline, Fieldglass, Magnit, or

Qualifications

• Experience in MSP or contingent workforce management.
• Hands-on with VMS platforms such as Beeline, SAP Fieldglass, Magnit, or similar.
• Strong attention to detail and high-volume data management.
• Strong written and verbal English communication; able to liaise with stakeholders.

Responsibilities

• Coordinate MSP program activities across requisitions, candidates, suppliers, hiring managers and program stakeholders.
• Maintain accurate worker, requisition, candidate, and assignment data in the VMS.
• Monitor workflow, follow up on approvals, onboarding requirements, and program actions.
• Collaborate with staffing suppliers to resolve questions and ensure compliance with processes.
• Communicate professionally with hiring managers, suppliers, internal teams and stakeholders.
• Review data for completeness and accuracy, resolve discrepancies.
• Track program activity, deadlines, and outstanding actions to meet service levels.
• Support reporting, data validation, audits, and other MSP administrative tasks.
• Escalate issues with clear documentation and stakeholder communication.
• Follow MSP processes, policies, SLAs and client-specific procedures.

Skills

MSP experience

Contingent workforce management

Attention to detail

English communication

Organizational skills

Stakeholder management

Data accuracy

Process adherence

Tools

Beeline

SAP Fieldglass

Magnit

Job description

Pinnacle Group is seeking an MSP Delivery Coordinator to support the day-to-day execution of a Managed Service Provider program, ensuring contingent workforce activities are accurately coordinated and processed within the client's Vendor Management System.

The ideal candidate will have MSP experience, strong attention to detail, and the confidence to work with multiple stakeholders in a fast-paced environment, with hands-on exposure to VMS platforms such as Beeline, Fieldglass, Magnit, or