Specialist, Contingent Workforce (talent pool)

Allegis Group Services, Inc.; Warszawa; On-site; PLN 120,000 - 170,000; Full time

Job summary

Allegis Group Services, Inc. in Warszawa is seeking a Specialist in Contingent Workforce to support MSP programs. You will serve as a primary contact for clients, suppliers, and internal stakeholders, helping run day-to-day operations and ensuring service excellence.

The role emphasizes relationship management, data analysis in Excel, and clear communication in English, with oversight of recruitment activity, invoices, and SLA monitoring to deliver value to our clients.

Qualifications

• Experience in an MSP environment is strongly preferred.
• Staffing or HR experience is beneficial but not required.
• Ability to communicate effectively in writing, verbally, and in presentations in English.

Responsibilities

• Manage relationships with local hiring managers and handle temporary recruitment requests.
• Record and track recruitment agency performance and requirements.
• Coordinate vacancy qualification meetings, brief suppliers, screen CVs, schedule interviews, onboard contractors.

Skills

MSP environment

Excel

PowerPoint

English communication

Data analysis

Client relationship management

Tools

MS Office

Job description

• Full-time

Job Description

As a Specialist in Contingent Workforce programme, you play a critical role in the successful delivery of our Managed Services Provider (MSP) programs. You will act as a key point of contact for clients, suppliers, and internal stakeholders, supporting day-to-day program operations and ensuring service excellence.

Key Responsibilities

• Responsible for managing relationship with local hiring managers and managing their temporary recruitment requests
• Record and maintains information regarding recruitment agency performance and hiring manager requirements
• Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV’s, scheduling interviews with hiring managers, on boarding and contractor management activities
• Manage local relations with client and agencies
• Check, upload and track invoices and approvals for payment
• Assure customer satisfaction and resolves all local issues with customer and agencies
• Monitor successful achievement of local service level agreements
• Provide statistical analysis support and other duties as client’s needs dictate
• Provide periodic programme status reports to the Programme Manager as required

Qualifications

• Experience working within an MSP environment (strongly preferred)
• Staffing industry experience desired but not required
• Human Resources experience desired but not required
• Ability to work with confidential issues
• Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English
• Able to interact and communicate with all levels of management and staff
• Demonstrated hands‑on experience with Excel and PowerPoint to analyze and present complex data to clients
• Detail oriented, critical thinker, problem solver
• Good understanding of Financial data and invoicing
• Strong communication and customer service skills with ability to lead colleagues and the client
• The ideal candidate will be proven in programme expansion / cross selling within clients

Additional Information

All your information will be kept confidential according to EEO guidelines.

We want everyone to be able to perform at their best during our recruitment process and as a Disability Confident Committed employer, we will offer an interview to applicants with a disability or long‑term condition who best meet the minimum or essential criteria for the role. We want our recruitment process to be inclusive and accessible to all, so if you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any adjustments, changes or do anything differently, please let us know by emailing [e-mail] and we will do our best to make suitable arrangements.