Middle Office Supervisor

ACCA Careers; Kraków; Hybrid; PLN 150,000 - 210,000; Full time

Benefits offered by this job

LuxMed Premium

Life insurance

MyBenefit Platform

Referral program

Remote/hybrid options

Certifications funding

Workshops & training

Sports club

Job summary

HedgeServ in Krakow is expanding its Middle Office presence to serve a growing global client base. The role offers exposure to trade and cash processing, risk and investor services within a collaborative, metrics-driven environment.

The successful candidate will have 3–5 years of middle office experience, strong Excel skills, and a passion for process improvement, working with Dublin, New York, and Sydney teams as part of a global platform.

Qualifications

• Bachelor's degree in business, accounting or finance required.
• 3-5 years in a fast-paced middle office or similar.
• Strong Excel and data analysis skills.
• Experience with OTC and listed products is a plus.

Responsibilities

• Review trade and cash details for settlement accuracy.
• Process cash settlements of resets, option premiums, and net cash.
• Ensure accuracy of trade bookings and end-of-day pricing.
• Communicate with clients on systems and trade queries.
• Collaborate with middle office, NAV, IT, risk and investor services.
• Support tech initiatives to improve client processes.

Skills

Excel proficiency

Stakeholder management

Analytical thinking

Attention to detail

Education

Bachelor's degree in business, accounting or finance

Tools

Excel

Job description

At HedgeServ, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

Middle Office Team

The HedgeServ Middle Office department has close links with our Dublin, New York and Sydney office. Due to the rapid growth we have experienced in Krakow, we are now looking to develop our Middle Office presence locally. The successful candidate will have an opportunity to join our team at a very early stage and play a key role in this growth and development. The new Middle Office team will work closely with the Dublin department and focus on our large and growing client base, projects and initiatives along with exposure to Hedge Fund Middle Office Space.

Key Responsibilities

• Review the trade and cash details of trades in the market
• Confirm and process the cash settlement of Resets, Option Premiums and Net cash figures
• Ensure the accuracy of all trade bookings, end of day pricing, and client deliverables
• Effectively communicate with clients assisting with all systems and trade related queries
• Work closely with the various middle office, NAV, IT, risk, and investor service teams
• Support the implementation of technology solutions to improve client processes with our business development team

Education

• Completed bachelor’s degree in business, accounting or finance

Experience

• 3-5 years’ of experience within a high demand fast paced work environment including experience in the Middle Office Space with strong product knowledge across OTC and listed products
• Ability to interact with different market stakeholders to support the resolution of position and cash breaks
• Strong Excel skills with problem solving ability

Personal Skills

• Manage multiple tasks effectively in a time-sensitive environment with strong attention to accuracy and detail
• Demonstrates willingness to learn and adopt new technologies

We’re proud to offer a benefits package and workplace culture designed to support your health, career ambitions and life beyond work.

• LuxMed Premium Package
• Life insurance and travel insurance
• MyBenefit Platform
• Employee Referral Program
• Remote/hybrid working opportunities, or from the office
• 100% funding for certifications and postgraduate studies accredited by ACCA, CIMA and IOB
• Technical workshops and soft skills training
• Sports and Social Club