Local Outsourcing Governance Lead (Remote/Hybrid)

Helprise; Warszawa; Híbrido; PLN 180 000 - 240 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private medical care

MultiSport card

Life insurance

Development budget

Lumina Learning resources

Team events

Resumo da oferta

Helprise seeks a Local Outsourcing Manager to own and coordinate outsourcing governance for local entities, ensuring identification, assessment, approval, documentation and ongoing monitoring of outsourcing arrangements.

You will be the local point of contact for outsourcing matters, collaborating with Group Outsourcing, Service Management, Risk, Compliance and business stakeholders to ensure regulatory compliance and effective governance.

Qualificações

• Relevant experience in outsourcing, third-party/vendor risk, or related area within financial services.
• Strong knowledge of DORA, EBA Outsourcing Guidelines, operational resilience and ICT third-party risk.
• Experience with outsourcing inventories, regulatory registers, due diligence and governance reporting.
• Experience monitoring service levels, KPIs, SLAs and third-party performance.
• Ability to work independently across local and Group-level functions in a complex regulatory environment.

Responsabilidades

• Own and coordinate the local outsourcing governance framework, procedures and standards.
• Implement Group outsourcing policies locally and ensure alignment with local regulatory requirements.
• Monitor full outsourcing lifecycle from identification to exit.
• Coordinate local outsourcing assessments and governance reviews, including CIFs and material arrangements.
• Monitor performance against KPIs, KRIs and SLAs and coordinate resolution with Group teams.
• Review outsourcing and third-party risk assessments from a local regulatory and business perspective.
• Maintain oversight of material sub-outsourcing arrangements and concentration risks.
• Coordinate regulatory notifications, submissions, inspections and audits.
• Ensure local arrangements comply with DORA and EBA guidelines.
• Coordinate business continuity and disaster recovery for critical outsourcing.
• Elevate material risks and remediation progress to closure.
• Act as local interface between Group Outsourcing and stakeholders.

Conhecimentos

Outsourcing governance

Regulatory governance

Third-party risk management

Stakeholder management

Risk assessment

KPIs/KRIs/SLAs monitoring

Compliance awareness

Descrição da oferta de emprego

Helprise seeks a Local Outsourcing Manager to own and coordinate outsourcing governance for local entities, ensuring identification, assessment, approval, documentation and ongoing monitoring of outsourcing arrangements.

You will be the local point of contact for outsourcing matters, collaborating with Group Outsourcing, Service Management, Risk, Compliance and business stakeholders to ensure regulatory compliance and effective governance.