KYC & Client Onboarding BA - Hybrid Kraków

Vertex Agility; Kraków; Hybrid; PLN 110,000 - 170,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Multisport card

Job summary

Vertex Agility in Kraków is seeking a highly effective Business Analyst to join our Client Services IT team within Wholesale Technology. You’ll work across client onboarding, KYC, and client maintenance, translating business needs into clear requirements and agile user stories.

In an Agile environment, you’ll refine requirements, support solution design, participate in testing, and help ensure successful delivery while collaborating with business stakeholders, Product Owners, and IT teams.

Qualifications

• Hands-on experience as a Business Analyst in an Agile environment (prefer Kanban).
• Experience in KYC processes for client onboarding and maintenance.
• Full lifecycle BA experience from requirements to implementation.
• Excellent communication with business users, IT teams and senior stakeholders.
• Ability to manage conflicting requirements and project scope.

Responsibilities

• Elicit and define business requirements, translating them into Agile user stories with acceptance criteria.
• Gather requirements using diverse techniques and refine them within Agile methods.
• Present requirements and proposed solutions to Product Owners for review.
• Support development teams by answering questions throughout the lifecycle.
• Refine solution designs and user stories with IT teams and explain outcomes to stakeholders.
• Test delivered IT components and help identify/resolve defects.
• Prepare materials for senior forums and present findings as required.
• Contribute to training materials to aid user readiness and deployment.
• Identify, communicate, and manage risks, issues, and dependencies.

Skills

Communication

Agile methodologies

Kanban

Requirements engineering

Stakeholder management

Problem solving

Tools

JIRA

Confluence

Job description

Vertex Agility in Kraków is seeking a highly effective Business Analyst to join our Client Services IT team within Wholesale Technology. You’ll work across client onboarding, KYC, and client maintenance, translating business needs into clear requirements and agile user stories.

In an Agile environment, you’ll refine requirements, support solution design, participate in testing, and help ensure successful delivery while collaborating with business stakeholders, Product Owners, and IT teams.