business analyst for KYC and client onboarding

HireHi; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Interpolska Health Care

Multisport card

Warta Insurance

Laptop and essential software

Job summary

Mindbox ищет бизнес-аналитика для работы над проектами KYC в банковском секторе. Ваша роль — анализировать требования, документировать процессы и поддерживать команды по всему миру. Требуется опыт в глобальных банковских проектах, навыки работы с JIRA/Confluence и отличное владение английским языком.

Гибридный график: 2 дня в офисе в Кракове, остальное удаленно, доступна поддержка и обучение. Условия сотрудничества — гибридная модель (B2B или трудовой договор).

Qualifications

• Extensive understanding of KYC, onboarding and CDD processes.
• Experience in business analysis for global banking projects.
• Ability to capture functional and non‑functional requirements as user stories.
• Familiarity with development processes and software delivery cycles.
• Experience in data integration and large‑scale system integrations.
• Hands‑on with JIRA and Confluence; strong English communication.
• Testing experience and collaboration with engineering teams.
• Bonus: software development background and cross‑functional exposure.

Responsibilities

• Analyze, evaluate and document OBKYC requirements with client teams.
• Manage implementation across onboarding and KYC renewal workflows.
• Document business and IT processes and deliver actionable requirements.
• Engage stakeholders, provide consultation, and resolve product issues.
• Support product owners in prioritizing features based on global needs.
• Identify, report and mitigate delivery and operational risks.
• Mentor junior team members and contribute to BA activities.
• Coordinate across regional teams and global stakeholders for delivery alignment.
• Collaborate with engineering/architecture to address design implications.
• Participate in testing activities, including manual tests.

Skills

KYC

Banking

Business Analysis

User stories

JIRA

Confluence

English

Manual testing

Stakeholder communication

Tools

JIRA

Confluence

Job description

Описание

Mindbox connects IT talent with technology projects for leading enterprises across Europe. It also provides consulting, engineering, and talent services to build digital solutions.

Задачи

• Analyze, evaluate, and document OBKYC requirements with CIB Client Services teams
• Manage implementation of solutions across onboarding and KYC renewal workflows, including data integration and orchestration
• Document business and IT process flows and deliver clear, actionable requirements
• Engage with stakeholders, provide consultation, and handle product-related queries or issues
• Support and influence product owners in prioritizing features based on global business requirements
• Identify, report, and mitigate delivery and operational risks
• Contribute to the BA team and mentor junior team members
• Drive collaboration across regional teams and global stakeholders to maintain delivery alignment
• Partner with engineering and architecture teams to anticipate and resolve design implications
• Participate in testing activities, including manual test execution

Требования

• Extensive understanding of KYC, client onboarding, and Customer Due Diligence (CDD) processes
• Proven experience in business analysis within global banking projects
• Strong analytical and problem‑solving skills; ability to capture functional and non‑functional requirements as user stories
• Familiarity with development processes, prioritization methods, and software delivery cycles
• Experience in customer data integration development and large-scale system integrations
• Hands‑on experience with JIRA and Confluence
• Excellent written and spoken English communication skills; ability to present and influence stakeholders
• Prior engagement in manual testing and close collaboration with engineering teams
• Будет плюсом: practical background in software development or coding practices, previous experience supporting global banking domains and working with multidisciplinary teams

Условия

Flexible cooperation model: B2B or employment contract

Hybrid work setup with 2 days per week in the Kraków office; remote days are available depending on the client’s arrangements

Collaborative team culture with experienced professionals willing to share knowledge

Access to training platforms and growth opportunities

Benefits include Interpolska Health Care, Multisport card, Warta Insurance, and more

Laptop and essential software provided