KYC Analyst: Onboarding & AML Expert (Hybrid)

IG Group; Kraków; Hybrid; PLN 78,000 - 123,000; Full time

Benefits offered by this job

Home office equipmentreimbursement

Performance relate bonus

Private medical cover for you and your

Job summary

IG Group in Kraków is expanding its retail KYC team, taking ownership of the more complex onboarding cases. As a KYC Analyst, you will handle higher-risk scenarios, support junior colleagues, and ensure onboarding is fast, accurate, and compliant as our client base grows.

You will join a regulatory-aware environment with collaboration across Compliance, Sales, and Operations, benefiting from a hybrid working model and opportunities to contribute to process improvements and training.

Qualifications

• 1–2 years’ experience in KYC/AML in retail financial services.
• Solid end-to-end KYC and onboarding knowledge.
• Strong risk awareness across operations, compliance and reputation.
• Excellent problem-solving and analytical skills.
• Familiarity with AML/KYC regulations and guidelines.
• Good MS Excel skills and data reporting.
• Excellent English communication skills.
• Experience with internationally regulated retail clients.
• Ability to handle queries and escalate appropriately.

Responsibilities

• Own end-to-end review and onboarding for retail clients, including complex/high-risk cases.
• Serve as a point of contact for onboarding queries and complaints; resolve cases and de-escalate.
• Identify exceptions and process gaps; propose risk-reducing improvements.
• Provide training and mentor to KYC Associates.
• Stay current on regulatory and AML developments; update procedures.
• Identify system/process issues and keep the team lead informed.
• Support continuous improvement of onboarding processes and controls.

Skills

KYC/AML

Excel

English

Job description

IG Group in Kraków is expanding its retail KYC team, taking ownership of the more complex onboarding cases. As a KYC Analyst, you will handle higher-risk scenarios, support junior colleagues, and ensure onboarding is fast, accurate, and compliant as our client base grows.

You will join a regulatory-aware environment with collaboration across Compliance, Sales, and Operations, benefiting from a hybrid working model and opportunities to contribute to process improvements and training.