Senior KYC Analyst - Complex Onboarding & Mentoring

IG Markets Ltd; Kraków; Hybrid; PLN 78,000 - 123,000; Full time

Benefits offered by this job

Mentoring programs

Career progression

Private medical cover

LinkedIn Learning

Well-being events

Home office equipment reimbursement

Performance bonus

Volunteer days

Dental/medical insurance alternatives

Job summary

IG Group in Kraków is expanding its KYC team, seeking a KYC Analyst to own end-to-end onboarding for retail clients, including higher‑risk or exception cases. You’ll mentor junior colleagues, stay ahead of AML developments, and help improve processes while supporting a regulated international client base.

The role offers hybrid work 3 days in the office, with a strong emphasis on accuracy, risk awareness, and data-driven reporting using MS Excel. English communication is essential.

Qualifications

• 1–2 years of KYC/AML experience in retail financial services.
• Solid understanding of end‑to‑end KYC and onboarding processes.
• Strong risk awareness (operational, compliance, reputational).
• Strong problem-solving and analytical skills.
• Familiarity with AML/KYC regulations and industry guidelines.
• Good working knowledge of MS Excel; comfortable with data and reporting.
• Excellent written and spoken English communication skills.
• Experience working with an internationally regulated retail client base.

Responsibilities

• Work on account opening cases as a KYC Analyst, owning end‑to‑end review and onboarding for retail clients, including higher‑risk or exception cases.
• Act as a point of contact for client queries and complaints related to onboarding and KYC, resolving complex cases.
• Identify exceptions and process gaps across retail onboarding and provide recommendations to reduce risk.
• Provide training and mentor KYC Associates during onboarding.
• Stay current on regulatory and AML developments and update procedures.
• Elevate system or process issues to the team lead.
• Support continuous improvement of onboarding processes and controls.

Skills

KYC/AML experience

End-to-end KYC

Risk awareness

Problem solving

AML regulations

MS Excel

English proficiency

Client onboarding experience

Audit/QA exposure

AI tools experience

Tools

AI tools

Job description

IG Group in Kraków is expanding its KYC team, seeking a KYC Analyst to own end-to-end onboarding for retail clients, including higher‑risk or exception cases. You’ll mentor junior colleagues, stay ahead of AML developments, and help improve processes while supporting a regulated international client base.

The role offers hybrid work 3 days in the office, with a strong emphasis on accuracy, risk awareness, and data-driven reporting using MS Excel. English communication is essential.