Junior OTC Officer with Italian

Infosys Poland; Łódź; Hybrid; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Performance bonus

Employee referral bonus

Internal trainings (online/onsite)

Private medical care

Multisport card reimbursement

Group insurance

Well-being platform access

Flexible starting hours

Hybrid work model

Charity/sport events participation

Job summary

Infosys Poland is seeking a focused F&A OTC professional to manage cash application and master data tasks. You will handle settlements, perform cash analyses, and support month-end closing while collaborating with Sales and Customer Service.

Hybrid work availability supports flexibility and growth. The ideal candidate has 1 year in F&A OTC, strong Excel skills, and Italian/English at B2 level to communicate with clients.

Qualifications

• 1 year experience in F&A OTC (especially cash application) or master data area.
• Very good knowledge of excel (VLOOKUP, PIVOTS).
• Italian and English knowledge on at least B2 level (essential for client's communication purposes).
• Ability to handle difficult and sensitive situations professionally.
• Ability to meet targets and work under pressure.
• Solid planning, organizing and time management skills required.
• Good communication skills (written and verbal), attitude towards problem solving and team skills.
• Working with SAP4H will be an asset.

Responsibilities

• Book all transactions in the system in order to ensure the current status of the settlements.
• Unallocated cash analysis and investigation.
• Process customer refunds where required.
• Proactive resolution of day-to-day issues and escalate to Supervisor.
• Actively participating in end of month/quarter and year financial close tasks.
• Build strong collaborative relationships with internal teams, including Sales and Customer Service, to enhance communication and resolve queries effectively.
• Regularly update the team leader around developments and progress of relevant operational issues.
• Prepare reports when required by the Supervisor.
• To contact the Supervisor as soon as possible if there is a potential problem.

Skills

F&A OTC experience

Excel (VLOOKUP, pivots)

Italian language (B2)

English language (B2)

Handling difficult situations

Target achievement under pressure

Planning & time management

Communication & problem solving

SAP exposure (SAP4H)

Tools

SAP

Job description

• 1 year experience in F&A OTC (especially cash application) or master data area
• Very good knowledge of excel (VLOOKUP, PIVOTS)
• Italian and English knowledge on at least B2 level (essential for client's communication purposes)
• Ability to handle difficult and sensitive situations professionally
• Ability to meet targets and work under pressure
• Solid planning, organizing and time management skills required
• Good communication skills (written and verbal), attitude towards problem solving and team skills
• Working with SAP4H will be an asset

Responsibilities:

• Book all transactions in the system in order to ensure the current status of the settlements
• Unallocated cash analysis and investigation
• Process customer refunds where required
• Proactive resolution of day-to-day issues and **escalate** to Supervisor
• Actively participating in end of month/quarter and year financial close tasks
• Build strong collaborative relationships with internal teams, including Sales and Customer Service, to enhance communication and resolve queries effectively.
• Regularly update the team leader around developments and progress of relevant operational issues
• Prepare reports when required by the Supervisor
• To contact the Supervisor as soon as possible if there is a potential problem

We offer to the candidates:

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use Italian language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week)

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback