HR Administration Specialist with Italian

Infosys; Poland; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Performance bonus twice a year

Employee referral program bonus

Internal trainings online/onsite

Medicover private medical care

Multisport card reimbursement

Group insurance

Well-being platform access

No trial period

IT equipment provided

Social Fund bonuses

Flexible starting hours

Charity/sports events participation

Hybrid mode – 2 days in office

Job summary

Infosys is seeking an HR Administration Specialist with Italian for a hybrid role in Lodz. You will manage HR tickets, log inquiries, own client-reported issues, and escalate when needed while engaging in client HR discussions.

Strong Italian and English language skills, plus HR operations experience, are essential. The role emphasizes accuracy, GDPR awareness, and timely task execution, with benefits including performance bonuses, referrals, and internal growth opportunities in a hybrid

Qualifications

• Italian at minimum C1 level required for client communication.
• English at minimum B2 level required for client communication.
• 2 years of experience in HR Operations or HR Payroll preferred in Italian market.
• Good knowledge of MS Excel and Word.
• Strong communication and analytical skills.
• Attention to GDPR-related aspects.
• Time management and multitasking capabilities.
• At least secondary education.

Responsibilities

• Timely handling of HR-related tickets.
• Accurate logging of inquiries in the ticketing system.
• Taking ownership of client-reported issues.
• Performing follow-up actions in case of escalations.
• Participating in client discussions regarding HR processes.
• Handling incoming calls – service line.
• Achieving quality goals and SLA targets.

Skills

Italian (C1)

English (B2)

HR Operations

Communication

Analytical skills

GDPR awareness

Time management

Multitasking

Education

Secondary education

Tools

MS Excel

MS Word

Job description

Currently we are looking for the candidate for the position of:

HR Administration Specialist with Italian

Location: Lodz - hybrid

Responsibilities:

• Timely handling of HR-related tickets
• Accurate logging of all inquiries in the ticketing system
• Taking ownership of client-reported issues
• Performing follow-up actions in case of escalations
• Participating in client discussions regarding HR processes
• Handling incoming calls – service line
• Achieving quality goals and SLA targets

Requirements:

• Italian at minimum C1 level (essential for client's communication purposes)
• English at minimum B2 level (essential for client's communication purposes)
• 2 years of experience in HR Operations or HR Payroll (preferred in the Italian market)
• Good knowledge of MS Excel and Word
• Strong communication and analytical skills
• At least secondary education
• Ability to anticipate client needs and proactively solve problems
• Capability to participate in client meetings and manage assigned tasks on time
• Attention to detail and awareness of GDPR-related aspects
• Time management skills – multitasking role

You can expect from us:

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use Italian language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week)

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback