IT Support Specialist: Resolve Issues & Maintain IT Ops

Sii Sp. z o.o.; Lubień Kujawski; On-site; PLN 60,000 - 80,000; Full time

Job summary

Sii Sp. z o.o. in Lubień Kujawski is seeking an IT Support Specialist to maintain workstations and mobile devices, resolve technical issues, and ensure smooth IT operations on-site.

You will work closely with users to provide effective support, manage tickets, and keep systems up to date. The role requires a customer-focused, proactive approach and a readiness to handle hardware and software concerns in a busy office environment.

Qualifications

• Experience supporting Windows desktops, laptops, and servers in a corporate environment.
• Strong ticketing and user-support skills with a focus on customer service.
• Ability to troubleshoot hardware, software, and network issues across devices.

Responsibilities

• Resolve tech issues reported by users for desktops, laptops, and servers.
• Prepare computer equipment and manage IT asset inventory.
• Ensure SLAs are met and tickets are updated in the ticketing system.
• Coordinate deliveries and orders for the client’s office.

Tools

Active Directory

Windows Server

Microsoft Excel

Cisco

ITIL

Job description

Sii Sp. z o.o. in Lubień Kujawski is seeking an IT Support Specialist to maintain workstations and mobile devices, resolve technical issues, and ensure smooth IT operations on-site.

You will work closely with users to provide effective support, manage tickets, and keep systems up to date. The role requires a customer-focused, proactive approach and a readiness to handle hardware and software concerns in a busy office environment.