IT Support Specialist (f/m/x)

Sii Sp. z o.o.; Lubień Kujawski; On-site; PLN 60,000 - 80,000; Full time

Job summary

Sii Sp. z o.o. in Lubień Kujawski is seeking an IT Support Specialist to maintain workstations and mobile devices, resolve technical issues, and ensure smooth IT operations on-site.

You will work closely with users to provide effective support, manage tickets, and keep systems up to date. The role requires a customer-focused, proactive approach and a readiness to handle hardware and software concerns in a busy office environment.

Qualifications

• Experience supporting Windows desktops, laptops, and servers in a corporate environment.
• Strong ticketing and user-support skills with a focus on customer service.
• Ability to troubleshoot hardware, software, and network issues across devices.

Responsibilities

• Resolve tech issues reported by users for desktops, laptops, and servers.
• Prepare computer equipment and manage IT asset inventory.
• Ensure SLAs are met and tickets are updated in the ticketing system.
• Coordinate deliveries and orders for the client’s office.

Tools

Active Directory

Windows Server

Microsoft Excel

Cisco

ITIL

Job description

IT Support Specialist (f/m/x)

Miejsce pracy: Lubień Kujawski

Technologies we use

Expected

• Active Directory
• Windows Server
• Microsoft Excel

Optional

• Cisco
• ITIL

About the project

We are looking for an IT Support Specialist to join our customer in Lubień Kujawski. In this role, you will be responsible for maintaining workstations and mobile devices, resolving technical issues, and ensuring smooth IT operations. You will work in the office environment, collaborating closely with users to provide effective support and solutions. If you are passionate about technology and helping others, this opportunity may be the right fit for you.

Your responsibilities

• Resolving technical issues reported by users related to software, hardware, and networks for desktops, laptops, and servers
• Preparing computer equipment and managing inventory of IT assets
• Ensuring that service level agreements are met and that incident and request tickets are updated in the client's ticketing system
• Coordinating deliveries and orders for the client's office }