IT Business Analyst (ServiceNow) – Part-Time

Astek; Warszawa; On-site; PLN 55,000 - 74,000; Part time

Benefits offered by this job

Multisport

Private healthcare

Life insurance

Team-building events

Job summary

Astek is seeking a Business Analyst (ServiceNow) for 0,5FTE in the healthcare sector in Warsaw. You will support the Product Owner, elicit and refine requirements, and help translate business needs into user stories and acceptance criteria.

The role requires 3–4+ years in IT or digital transformation as a BA, fluent English, strong stakeholder management, and experience bridging business and technical teams in complex enterprise environments.

Qualifications

• 3–4+ years of experience as a Business Analyst in IT or digital transformation environments.
• Proven ability to bridge business and technical teams effectively.
• Strong understanding of Agile frameworks and experience with product backlogs.
• Experience in large, international organizations.
• Fluent English.

Responsibilities

• Supporting the Product Owner in gathering and refining requirements.
• Eliciting requirements through stakeholder interviews and workshops.
• Analyzing, documenting and breaking down business requirements.
• Creating and maintaining user stories and acceptance criteria.
• Managing and refining the product backlog together with the development team.
• Facilitating backlog refinement sessions.
• Collaborating with UX designers on user flows and wireframes.
• Reviewing UX deliverables to ensure alignment with requirements.
• Documenting system functionalities and business rules.
• Maintaining functional specifications and system documentation.
• Facilitating stakeholder workshops and documenting key outcomes.

Job description

Astek is seeking a Business Analyst (ServiceNow) for 0,5FTE in the healthcare sector in Warsaw. You will support the Product Owner, elicit and refine requirements, and help translate business needs into user stories and acceptance criteria.

The role requires 3–4+ years in IT or digital transformation as a BA, fluent English, strong stakeholder management, and experience bridging business and technical teams in complex enterprise environments.