Hybrid SAP Sales and Customer Service Coordinator

Schaeffler; Warszawa; Hybrid; PLN 89.000 - 156.000; Vollzeit

Benefits dieser Stelle

Medical and dental care

Sports card

Life insurance for you and your family

Cafeteria Platform with monthly points

Zusammenfassung

Schaeffler is seeking a Sales & Customer Service Coordinator in Warsaw, Poland. You will implement service standards, coordinate with Sales, Logistics and Production, and manage SAP-based quotations and orders for assigned accounts.

The role requires strong English and Polish communication, plus 2+ years in a similar role and B2B exposure in an industrial setting. Hybrid work model with a comprehensive benefits package is offered.

Qualifikationen

• Fluent verbal and written communication in English (min. B2/C1).
• Fluent verbal and written communication in Polish (min. C1).
• B2B experience in an industrial environment.
• Strong problem-solving and interpersonal skills.

Aufgaben

• Implement and adapt service standards for quotations, contracts, pricing, and master data.
• Develop internal interfaces to support end-to-end processes.
• Analyze customer inquiries and complaints and coordinate corrective actions.
• Identify opportunities for optimization and drive improvement projects involving Sales, Logistics, and Production.
• Support key contacts in Sales and Production.
• Prepare costing materials, calculations, and customer enquiry documentation in SAP (PRS, RFQ).
• Process customer inquiries and prepare quotations for assigned accounts.
• Monitor and analyse quotations submitted to customers in SAP.
• Review incoming orders and processing them in SAP.

Kenntnisse

English fluency

Polish fluency

German (nice to have)

Problem solving

Interpersonal skills

Communication skills

B2B experience

Industrial experience

Ausbildung

Technical education (secondary or higher)

Jobbeschreibung

Schaeffler is seeking a Sales & Customer Service Coordinator in Warsaw, Poland. You will implement service standards, coordinate with Sales, Logistics and Production, and manage SAP-based quotations and orders for assigned accounts.

The role requires strong English and Polish communication, plus 2+ years in a similar role and B2B exposure in an industrial setting. Hybrid work model with a comprehensive benefits package is offered.