Hybrid P2P Analyst: Invoicing & Process Improvement

USTBC ABB Installation Products Inc.; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Job summary

ABB in Kraków is hiring for a P2P role focusing on resolving third‑party vendor queries and processing invoices on a global scale. The role supports continuous improvement and standardization of P2P processes, working with ServiceNow, Basware and SAP-based workflows.

You will join a collaborative team, report to the P2P Junior Capability Lead, and operate within a hybrid work model to help reduce backlogs and improve policy compliance.

Qualifications

• Degree in Finance, Business, Economics, or related field.
• Knowledge of ServiceNow; Basware and ReadSoft a plus.
• 1+ year of operational P2P experience with SAP and workflow tools.
• Clear English communication; valid visa/work permit to work in Poland.

Responsibilities

• Resolve vendor queries using global tools (e.g., ServiceNow/SNOW).
• Process invoices on a global scale.
• Maintain regular contact with divisions and vendors and handle escalations.
• Ensure compliance with global P2P policies and invoice rejection procedures.
• Have knowledge of P2P invoice processing with MM and FI transactions.
• Implement preventive measures via root cause analysis to prevent issues.
• Meet KPIs and contribute to Continuous Improvement with the Global Hub.

Skills

Clear communication

English proficiency

Education

Finance/Business/Economics degree or related field

Tools

ServiceNow

Basware

ReadSoft

SAP

Workflow tools

Job description

ABB in Kraków is hiring for a P2P role focusing on resolving third‑party vendor queries and processing invoices on a global scale. The role supports continuous improvement and standardization of P2P processes, working with ServiceNow, Basware and SAP-based workflows.

You will join a collaborative team, report to the P2P Junior Capability Lead, and operate within a hybrid work model to help reduce backlogs and improve policy compliance.