Hybrid Krakow: Audit Season Account Processor

BELVEDERE; Kraków; Hybrid; PLN 50,000 - 70,000; Full time

Job summary

BELVEDERE is seeking an Account Processor in Krakow to support the busy audit season. You will handle customer requests, prepare reports, and distribute statements while maintaining high service standards.

In this hybrid role, you will work with an international team and interact with customers worldwide. Fluent Polish and strong English, plus solid MS Office skills, are essential to ensure accurate documentation and timely responses during peak periods.

Qualifications

• Native Polish language proficiency (written and spoken).
• B2-level English proficiency (written and spoken).
• Strong proficiency in Microsoft Office applications.
• Exceptional attention to detail and accuracy.
• Excellent written and verbal communication abilities.
• Proven ability to manage competing priorities effectively.
• Self-motivated with the ability to work independently under pressure.
• Experience working in international or multicultural environments.
• Strong organisational and time management skills.
• Analytical mindset with ability to assess complex information.

Responsibilities

• Handle customer requests efficiently during the audit peak season.
• Prepare detailed and accurate reports for customers as required.
• Distribute statements and supporting documents within agreed timeframes.
• Maintain excellent service standards across all customer interactions.
• Deliver clear and helpful information in response to customer enquiries.
• Ensure accuracy and completeness of all documentation sent to customers.
• Manage multiple tasks simultaneously based on priority and urgency.
• Support the achievement of consistently high customer satisfaction levels.

Skills

Polish native

English B2

Attention to detail

Communication skills

Prioritization

Independent worker

International environment

Organizational skills

Analytical mindset

Polish native

Tools

Microsoft Office

Job description

BELVEDERE is seeking an Account Processor in Krakow to support the busy audit season. You will handle customer requests, prepare reports, and distribute statements while maintaining high service standards.

In this hybrid role, you will work with an international team and interact with customers worldwide. Fluent Polish and strong English, plus solid MS Office skills, are essential to ensure accurate documentation and timely responses during peak periods.