Hybrid Global Contract Operations Specialist

Aon; Kraków; Hybrid; PLN 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Aon is seeking a Contract Management Administrator to support contract lifecycle activities within the Global Account Management System (GAMS). You will ensure accuracy, compliance, and integrity of contract records while delivering high-quality administrative support.

This hybrid role requires meticulous attention to detail, strong organizational skills, and a proactive approach to process improvement. You will collaborate with global stakeholders across functions to optimize workflows and

Qualifications

• Experience in contract administration, contract lifecycle management, or related operational support.
• Strong attention to detail with high data accuracy.
• Understanding of governance, compliance, and change management.
• Experience creating process documentation, SOPs, and training materials.
• Strong analytical and problem-solving skills.
• Excellent organizational and prioritization abilities.
• Effective communication and stakeholder leadership.
• Ability to work with global, cross-functional teams.
• Continuous improvement mindset focused on operational excellence.

Responsibilities

• Manage the full contract lifecycle within GAMS, including creation, updates, renewals, amendments, and terminations.
• Maintain accurate contract records in line with policies, compliance requirements, and service standards.
• Act as a key contact for contract administration activities and contractual queries.
• Support contract change management processes, ensuring governance, approvals, documentation, and communication.
• Supervise contract-related performance metrics and service levels to identify improvements.
• Contribute to process transformation initiatives, system enhancements, and operational projects.
• Create and maintain process documentation, SOPs, and training materials.
• Drive standardization, workflow optimization, and continuous improvement.
• Collaborate with stakeholders across multiple teams to ensure efficient contract management.

Skills

Contract lifecycle management

Data accuracy

Governance & compliance

SOPs & training materials

Analytical thinking

Communication

Cross-functional collaboration

Continuous improvement

Stakeholder leadership

Job description

Aon is seeking a Contract Management Administrator to support contract lifecycle activities within the Global Account Management System (GAMS). You will ensure accuracy, compliance, and integrity of contract records while delivering high-quality administrative support.

This hybrid role requires meticulous attention to detail, strong organizational skills, and a proactive approach to process improvement. You will collaborate with global stakeholders across functions to optimize workflows and