Contract Management Administrator

Aon; Kraków; Hybrid; PLN 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Aon is seeking a Contract Management Administrator to support contract lifecycle activities within the Global Account Management System (GAMS). You will ensure accuracy, compliance, and integrity of contract records while delivering high-quality administrative support.

This hybrid role requires meticulous attention to detail, strong organizational skills, and a proactive approach to process improvement. You will collaborate with global stakeholders across functions to optimize workflows and

Qualifications

• Experience in contract administration, contract lifecycle management, or related operational support.
• Strong attention to detail with high data accuracy.
• Understanding of governance, compliance, and change management.
• Experience creating process documentation, SOPs, and training materials.
• Strong analytical and problem-solving skills.
• Excellent organizational and prioritization abilities.
• Effective communication and stakeholder leadership.
• Ability to work with global, cross-functional teams.
• Continuous improvement mindset focused on operational excellence.

Responsibilities

• Manage the full contract lifecycle within GAMS, including creation, updates, renewals, amendments, and terminations.
• Maintain accurate contract records in line with policies, compliance requirements, and service standards.
• Act as a key contact for contract administration activities and contractual queries.
• Support contract change management processes, ensuring governance, approvals, documentation, and communication.
• Supervise contract-related performance metrics and service levels to identify improvements.
• Contribute to process transformation initiatives, system enhancements, and operational projects.
• Create and maintain process documentation, SOPs, and training materials.
• Drive standardization, workflow optimization, and continuous improvement.
• Collaborate with stakeholders across multiple teams to ensure efficient contract management.

Skills

Contract lifecycle management

Data accuracy

Governance & compliance

SOPs & training materials

Analytical thinking

Communication

Cross-functional collaboration

Continuous improvement

Stakeholder leadership

Job description

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As a Contract Management Administrator, you will play a key role in supporting contract lifecycle activities within Aon's Global Account Management System (GAMS). You will be responsible for ensuring the accuracy, compliance, and integrity of contract records while delivering high-quality administrative support to internal stakeholders. This role requires strong attention to detail, excellent organizational skills, and a commitment to continuous process improvement.

What the day will look like

• Managing the full contract lifecycle within GAMS, including contract creation, updates, renewals, amendments, and terminations.
• Maintaining accurate contract records in line with company policies, compliance requirements, and service standards.
• Acting as a key point of contact for contract administration activities and contractual queries.
• Supporting contract change management processes, ensuring appropriate governance, approvals, documentation, and communication.
• Supervising contract-related performance metrics and service levels to identify opportunities for improvement.
• Contributing to process transformation initiatives, system enhancements, and operational improvement projects.
• Creating and maintaining process documentation, standard operating procedures (SOPs), and training materials.
• Driving operational perfection through process standardization, workflow optimization, and continuous improvement initiatives.
• Collaborating with stakeholders across multiple teams to ensure efficient and effective contract management processes.

Skills And Experience That Will Lead To Success

• Experience in contract administration, contract lifecycle management, or a related operational support role.
• Strong attention to detail and ability to maintain high levels of data accuracy.
• Understanding of contract governance, compliance, and change management principles.
• Experience developing process documentation, SOPs, and training materials.
• Strong analytical and problem-solving skills.
• Excellent organizational and prioritization abilities.
• Effective communication and stakeholder leadership skills.
• Ability to work collaboratively within a global and cross-functional environment.
• Continuous improvement mindset with a focus on operational perfection and customer service.

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