Global Claims Portal Administrator (Hybrid)

Aon plc; Polska; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

Aon plc is seeking a Global System Administrator to support the client-facing claims portal and ensure a seamless digital experience for users worldwide. This hybrid role combines configuring environments, managing access, and coordinating onboarding with global teams.

You will work with a strategic client-facing platform, collaborating with claims, technical, and operations teams to drive digital claim reporting and data-driven improvements.

Qualifications

• 3–7 years of experience in system administration, onboarding/implementation support, client support or operations coordination.
• Strong experience with user administration and role-based access management, plus solid problem-solving skills for configuration and access issues.
• Excellent organizational, communication and stakeholder management skills, with the ability to manage multiple requests and priorities in a fast-paced, global environment.
• High attention to detail and documentation quality, with proficiency in Microsoft Office and collaboration tools such as Microsoft Teams and SharePoint.
• Experience in insurance, claims, risk management or professional services, and familiarity with integrations, reporting or analytics tools would be an advantage.

Responsibilities

• Review and complete client onboarding requests for client-facing claim sites within agreed SLA timelines.
• Configure and maintain client environments, entities, user groups and role-based permissions to ensure accurate access and data visibility.
• Set up digital claim reporting workflows, upload key documentation and validate integrations and data feeds in collaboration with technical and claims teams.
• Manage user access requests, troubleshoot login and permission issues, and apply appropriate security and privacy controls in line with Aon standards.
• Maintain onboarding trackers and configuration documentation, monitor usage and tickets, and contribute to process and platform improvements.

Skills

System administration

Onboarding/support

Client support

Operations coordination

User administration

Access management

MS Office

Microsoft Teams

SharePoint

SaaS applications

Tools

Microsoft Teams

SharePoint

SaaS applications

Job description

Aon plc is seeking a Global System Administrator to support the client-facing claims portal and ensure a seamless digital experience for users worldwide. This hybrid role combines configuring environments, managing access, and coordinating onboarding with global teams.

You will work with a strategic client-facing platform, collaborating with claims, technical, and operations teams to drive digital claim reporting and data-driven improvements.