Hybrid Customer Service & Order Support — Growth Role

Arrow Electronics; Województwo pomorskie; Hybride; PLN 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Premium Medical Care programme

MyBenefit System

Career development opportunities

Dynamic and collaborative workplace

Résumé du poste

Arrow Electronics, in Gdańsk, is seeking a Junior Customer Service Representative to support customers through the order-to-invoice cycle. You will liaise with Sales, Logistics and internal teams, primarily via email, with occasional calls, to ensure accurate orders and timely delivery.

This entry-level role offers exposure to an international environment, with a hybrid work model and onboarding in the office during the initial weeks.

Qualifications

• English at B2 level, both written and spoken
• Strong communication and coordination skills
• Customer-oriented mindset
• Accountability and attention to detail
• Ability to work effectively as part of a team

Responsabilités

• Managing the order-to-invoice process
• Communicating with customers and suppliers via email and phone
• Providing after-sales support to business customers
• Managing customer orders and maintaining order accuracy
• Monitoring and handling backlog alerts and backlog changes
• Supporting customer reserved inventory management
• Cooperating with Sales, Assets, and Logistics teams
• Driving on-time delivery performance
• Building customer satisfaction through proactive communication

Connaissances

English B2

Communication

Customer focus

Accountability

Team player

Outils

MS Office

Microsoft Excel

Description du poste

Arrow Electronics, in Gdańsk, is seeking a Junior Customer Service Representative to support customers through the order-to-invoice cycle. You will liaise with Sales, Logistics and internal teams, primarily via email, with occasional calls, to ensure accurate orders and timely delivery.

This entry-level role offers exposure to an international environment, with a hybrid work model and onboarding in the office during the initial weeks.