Junior Sales Operations Associate

Arrow Enterprise Computing Solutions; Gdańsk; On-site; PLN 42,000 - 58,000; Full time

Benefits offered by this job

Permanent contract

Career development opportunities

Private Medical Care

MyBenefit System

Dynamic environment

Job summary

Arrow Global Components (AGC) in Gdansk is seeking a Junior Sales Operations Associate to support back-office activities and help ensure accurate quotations and data integrity. This entry-level role focuses on data handling, order processing, and collaborating with Sales and Customer Service teams.

You will receive onboarding and training, with opportunities to grow in a corporate environment. This role requires attention to detail, basic English, and proficiency in MS Excel.

Qualifications

• Entry-level role with onboarding and training.
• 1–3 years in support functions (customer service, data, operations) preferred.
• Strong attention to detail and data accuracy.

Responsibilities

• Prepare and manage customer quotations and data in systems.
• Maintain pricing, product, and customer data for accuracy.
• Process and book customer orders and resolve booking issues.
• Investigate data discrepancies and pricing/order-related queries.
• Coordinate post-invoice adjustments with relevant teams.
• Monitor alerts to support smooth order processing.
• Collaborate with Sales and Customer Service to deliver good customer experience.

Skills

English (B2)

MS Office

MS Excel

Data governance

Order management

Customer service

Administration

Communication

Tools

MS Office

Job description

Position: Junior Sales Operations Associate

Job Description

About The Role

Join our dynamic Sales Operations team at Arrow! As a Sales Operations Associate, you will support internal teams through a variety of administrative and back-office activities, including data verification, quotation management, and maintaining information in internal systems. This role does not involve direct customer contact, making it a great fit for detail-oriented individuals who enjoy working with data and processes.

This is an entry-level opportunity, ideal for candidates looking to start or develop their career in a corporate environment. You will receive comprehensive onboarding and training to help you build the knowledge and confidence needed for the role. Preferred candidates will have 1-3 years of professional experience in areas such as Customer Service, Data Governance, Administration, or Business Operations.

What Will You Do

As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:

• Prepare and manage customer quotations, supporting both new business opportunities and ongoing customer requirements.
• Maintain and update pricing, product, and customer data in internal systems to ensure accuracy and efficiency.
• Process and book customer orders, investigate and resolve booking-related issues, and ensure smooth and timely order processing.
• Investigate and resolve data discrepancies, pricing issues, and order-related queries.
• Handle post-invoice adjustments and coordinate with relevant teams to ensure timely resolution.
• Monitor quote and backlog-related alerts, making necessary corrections to support smooth order processing.
• Work closely with Sales, Customer Service, and other internal stakeholders to deliver an excellent customer experience.

Who You Are

• English on min B2 level (both spoken and written), additional language is an asset.
• Good knowledge of MS Office, especially Excel
• Experience in Customer Service, Order Management, Sales, Data Governance, Administration, Business Operations, or other operational support functions
• Accountability
• Communication and coordination skills
• Customer-oriented attitude

What We Offer

• Permanent contract with 3 months' probation period.
• Interesting career development opportunities in a quickly growing environment.
• Private Medical Care program + Dental Package.
• MyBenefit System (including MultiSport Card & vouchers).
• Dynamic environment with a friendly work atmosphere.

Who We Are

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.

Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.

#LI-Hybrid #LI-LR1

Location

PL-Gdansk, Poland (Aleja Grunwaldzka)

Time Type

Full time

Job Category

Business Support