Hybrid Customer Care & Sales Operations Specialist
Genpact Ltd.
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Job summary
Genpact Ltd. in Poland is seeking a Sr. Associate in Customer Care to support Sales & Service operations, handling order management, problem resolution and customer inquiries using Salesforce and SAP to ensure accurate, timely processing.
You will collaborate with internal teams, monitor SLAs, contribute to process improvements and participate in ongoing training. This is a hybrid role based in Poland with opportunities for international exposure and career growth within Genpact's AI-driven
Job description
Genpact Ltd. in Poland is seeking a Sr. Associate in Customer Care to support Sales & Service operations, handling order management, problem resolution and customer inquiries using Salesforce and SAP to ensure accurate, timely processing.
You will collaborate with internal teams, monitor SLAs, contribute to process improvements and participate in ongoing training. This is a hybrid role based in Poland with opportunities for international exposure and career growth within Genpact's AI-driven
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