Hungarian-Speaking Customer Service Specialist

CHEP; Województwo mazowieckie; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Annual bonus

LuxMed Medical Insurance

Multisport Card

Transportation allowance

Employee Capital Plan

Employee Investment Plan

Job summary

CHEP is expanding its European Customer Service organization and seeking a candidate to enhance customer experience across Europe. The role involves managing inquiries, onboarding, and service delivery while partnering with Sales, Operations, and Finance to deliver seamless solutions.

A focus on data accuracy, cross-functional collaboration, and continuous improvement will be essential. The position offers exposure to a fast-paced, international environment with opportunities for career

Qualifications

• Experience in Customer Service, Customer Operations, Administration, or Operational Support.
• Experience working within defined processes and service standards.
• Confidence using business systems, digital tools, and technology platforms.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Deliver exceptional service by managing customer inquiries, requests, and issue resolution.
• Own customer interactions across multiple channels, ensuring timely and professional communication.
• Support customer onboarding, account maintenance, and service delivery activities.
• Maintain accurate customer and transactional data to ensure operational excellence.
• Partner with Sales, Operations, Supply Chain, and Finance teams to deliver seamless customer solutions.
• Act as a customer advocate, ensuring customer needs are effectively represented and addressed.
• Contribute to the transformation of Customer Service across Europe by identifying opportunities to simplify processes and improve service delivery.
• Support operational excellence, digital adoption, and best-practice sharing initiatives.
• Monitor service performance and help drive customer satisfaction, loyalty, and retention.
• Use customer feedback and insights to identify opportunities for improvement.

Skills

Strong communication

Relationship-building

Attention to data accuracy

Problem solving

Prioritization

Collaboration

Digital curiosity

Job description

CHEP is expanding its European Customer Service organization and seeking a candidate to enhance customer experience across Europe. The role involves managing inquiries, onboarding, and service delivery while partnering with Sales, Operations, and Finance to deliver seamless solutions.

A focus on data accuracy, cross-functional collaboration, and continuous improvement will be essential. The position offers exposure to a fast-paced, international environment with opportunities for career