HR Services Administrator (with Dutch)

Sonova Group; Polska; Híbrido; PLN 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working model

Descripción de la vacante

Sonova Group in Poland is seeking an HR Services Administrator (with Dutch) to deliver first-level HR support, respond to employee inquiries, and perform basic transactional processing with accuracy.

You will input data into the HRIS, generate standard reports, and support HR processes while collaborating with teams to improve service delivery. A customer-service mindset and strong organization are essential.

Formación

• Minimum commercial training completed.
• 1–2 years of HR experience or administrative support in HR.
• Strong organizational and prioritization skills.
• Fluent Dutch and English language skills.

Responsabilidades

• Provide first-level HR support to employees and line managers.
• Respond to internal HR inquiries and perform standard transactions.
• Update HRIS and document activities in the system.
• Generate basic HR reports and metrics.
• Collaborate on HR processes and optimizations.

Conocimientos

Dutch language

English language

Customer service

Organizational skills

Educación

Commercial training

Herramientas

MS Office

Descripción del empleo

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

HR Services Administrator (with Dutch)

The HR Services Administrator (with Dutch) provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes

More about the role :

• First level support for employees and line managers in HR related inquiries
• Answering internal inquiries
• Responding to inquires and performing transactions using documented processes and policies (through Inquiry System)
• Escalating issues to second level support or triages inquiries to the appropriate queue
• Inputing basic employee data into the HRIS System database and / or documenting activities as requested
• Generate basic reports and performance measurements
• Reviewing documents and reports related to employee records in HR processes and verifies their accuracy
• Support in various coordinative tasks for HR
• Collaboration and support in various HR processes and process optimizations

More about you :

• Commercial training completed
• 1–2 years of HR experience
• Administrative support and HR operations
• Strong organizational and prioritization skills
• Attention to detail and accuracy
• Reliability and resilience
• Ability to work independently and self-manage
• Flexibility and openness to change
• Team collaboration and teamwork
• Customer and service orientation
• Quality-focused mindset
• Proficiency in MS Office
• Very good Dutch & English languages skills

More about what we offer :

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Recruitment Fraud Warning

We have become aware of fraudulent recruitment activities in which individuals falsely claim to represent Sonova or recruitment agencies acting on our behalf. These individuals may contact potential candidates by email, messaging services or other channels and may offer employment opportunities or recruitment-related services, such as CV preparation or review, in exchange for payment.

Sonova will never ask candidates to pay fees or make payments as part of our recruitment process. We also do not require candidates to purchase recruitment, CV preparation, training or similar services as a condition of applying for or obtaining employment with us.

Please exercise caution if you receive an unsolicited communication claiming to relate to a vacancy at Sonova, particularly if it requests payment, financial information or other sensitive personal information.

If you are uncertain whether a recruitment communication is genuine, please verify the vacancy through our official careers page or contact us through the contact details published on our website.

Sonova accepts no responsibility for fraudulent communications or transactions made by individuals or organisations falsely claiming to represent us.