HR Services Administrator (with Dutch)

Sonova Group; Warszawa; Hybrid; PLN 50,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid working model

Training opportunities

Individual development plans

Job summary

Sonova Group, a leading hearing health company, is seeking an HR Services Administrator (with Dutch) to provide first-level HR support and maintain data integrity.

You will handle inquiries from employees and line managers, perform routine transactions using documented processes, and escalate complex issues as needed.

The role offers a flexible hybrid work setup, training opportunities, and clear development plans to grow within a global, inclusive organization.

Qualifications

• Commercial training completed.
• 1-2 years of HR experience.
• Administrative support and HR operations.
• Strong organizational and prioritization skills.
• Attention to detail and accuracy.
• Reliability and resilience.
• Ability to work independently and self-manage.
• Flexibility and openness to change.
• Team collaboration and teamwork.
• Customer and service orientation.
• Quality-focused mindset.
• Proficiency in MS Office.
• Very good Dutch & English language skills.

Responsibilities

• First level support for employees and line managers in HR related inquiries.
• Answering internal inquiries.
• Responding to inquiries and performing transactions using documented processes and policies (through Inquiry System).
• Escalating issues to second level support or triages inquiries to the appropriate queue.
• Inputting basic employee data into the HRIS System database and documenting activities as requested.
• Generate basic reports and performance measurements; review documents and reports related to employee records in HR processes and verify their accuracy.
• Support in various coordinative tasks for HR.
• Collaboration and support in various HR processes and process optimizations.

Skills

MS Office

Dutch language skills

English language skills

Customer service

Attention to detail

Organizational skills

Team collaboration

Self-management

Education

Commercial training completed

Tools

HRIS System

Inquiry System

Job description

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

HR Services Administrator (with Dutch)

The HR Services Administrator (with Dutch ) provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes

More about the role :

• First level support for employees and line managers in HR related inquiries
• Answering internal inquiries
• Responding to inquires and performing transactions using documented processes and policies (through Inquiry System)
• Escalating issues to second level support or triages inquiries to the appropriate queue
• Inputing basic employee data into the HRIS System database and / or documenting activities as requested
• Generate basic reports and performance measurementsReviewing documents and reports related to employee records in HR processes and verifies their accuracy
• Support in various coordinative tasks for HR
• Collaboration and support in various HR processes and process optimizations

More about you :

• Commercial training completed
• 1-2 years of HR experience
• Administrative support and HR operationsStrong organizational and prioritization skills
• Attention to detail and accuracy
• Reliability and resilience
• Ability to work independently and self-manage
• Flexibility and openness to change
• Team collaboration and teamwork
• Customer and service orientation
• Quality-focused mindset
• Proficiency in MS Office
• Very good Dutch & English languages skills

More about what we offer :

As one of the world's leading hearing care providers headquartered in Switzerland, we're committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.